Hey all, we have an issue at our company that I'm hoping the Tek-Tips community can help with
Avaya 5.2.1 connected to an AudioCodes SBC via SIP trunk which ultimately connects to MS Lync
Problem:
Call initiated via Lync client to a number that resides on the Avaya switch (a Meet-Me conferencing VDN) that ultimately connects to the prompting and passes DTMF properly and all. HOWEVER, after about 31 to 32 seconds of traffic, the call disconnects. According to the logs, the BYE command is coming from the Avaya side. This has been consistent behavior and can be replicated without a hitch.
This happens on both expanded and 6-party meet me conference VDNs. If we dial the DID using the same method described above, it works totally fine.
Anyone help me shed some light on this? I've been trying to find timers for the Meet-Me conferencing features within CM and cannot seem to find any?
ALSO, we have calls that are tacked up longer than 31 seconds that are between Lync and Avaya. The problem only persists when it's used for conferencing.
Thanks in advance!
Avaya 5.2.1 connected to an AudioCodes SBC via SIP trunk which ultimately connects to MS Lync
Problem:
Call initiated via Lync client to a number that resides on the Avaya switch (a Meet-Me conferencing VDN) that ultimately connects to the prompting and passes DTMF properly and all. HOWEVER, after about 31 to 32 seconds of traffic, the call disconnects. According to the logs, the BYE command is coming from the Avaya side. This has been consistent behavior and can be replicated without a hitch.
This happens on both expanded and 6-party meet me conference VDNs. If we dial the DID using the same method described above, it works totally fine.
Anyone help me shed some light on this? I've been trying to find timers for the Meet-Me conferencing features within CM and cannot seem to find any?
ALSO, we have calls that are tacked up longer than 31 seconds that are between Lync and Avaya. The problem only persists when it's used for conferencing.
Thanks in advance!