Avaya WebLM 1

[crisponions]

I was wondering if someone can help with out building Avaya's WebLM. We are trying to get some VPN phones going and Avaya now requires this server before issuing a license.

I have installed everything according to the documentation and tested my tomcat server. The problem seems to be that the "WebLM.war" file seems to be missing some files(??)

It says I am supposed to point my browser to

http://<weblmserver>:8080/WebLM/index.jsp

but I get a page not found error, and searching through the WebLM directory this file doesn't exist.

Anyone install this from scratch and have any pointers for me?

 

[rjblanch]

2 things that we have found with this is -
1) If you use a proxy, you may need to turn it off, or,
2) You may need to add it to your trusted sites in your browser.
These things may solve your issue, as both have worked for us on 2 different occassions.

 

[crisponions]

Thanks for the tip. That doesnt seem to be the problem. The index.html is redirecting to a folder that doesn't seem to exist. I have a ticket open with Avaya but haven't heard anything back yet. None of the FAQ links in their document seem to work either.

I am just puzzled this seems like it was supposed to be a fairly easy install. Unjar a file and your done.

 

[squidius]

I am doing the same thing dude. I am running with the WEBLM issue as well. I spoke with a pretty knowledgable guy down in St Pete's from avaya, but again, I feel I am on my own.

First off, here are your versions that you need to be up to:
JAVA=1.5.0.8
TomCAT=5.5.17

Once you have these as your main install types, then proceed. (Install Java then Tomcat)

Step 1. Copy the .Jar files to /LIB folder and the .War file, you have to create a folder in WebAPPS I believe called WebLM and then unWar those files into there.

Step 2. Once these 3 files have been dealt with, edit your host file. So under C:windows/System32/drivers/etc/hosts
Open that up and edit the bottom column, with EXA:
127.0.0.1 localhost
192.168.1.101 l3-bt751.unitytelecom.local

Step 3. Make sure you edit your Server.XML file, which is somewhere in the Apache install directory with: keystoreFile="./webapps/WebLM/WEB-INF/weblmserver.p12" keystoreType="PKCS12" keystorePass="weblmserver" />

Make sure you remove the <:-- at the front and the --> at the end of that meta line or your pooched.

Step 4. start the Apache service. If you already started it. stop and start it. with

http://x.x.x.x:8080/WebLM/index

Notice the index isn't index.jsp

Now, once you have done this make sure that you remember your username and password, default is: admin and whatever you put for your password.

Here is where I am stuck and maybe you can help me.

You will notice that you get a login screen, but when I put in my credentials I get redirected to:

https://192.168.1.101:8443/WebLM/index.jsp

Which is what is suppose to happen, unfortunately I can't get past this, I put in my credentials and it keeps me on the same page, let me know if you have more success then I do dude.!

Regards,

Squid.

 

[squidius]

I just got mine working. I am going to be able to help you walk through yours no problem.

First off, that login I said is the one that you put in originally, it's not, it's

un- admin
pw- weblmadmin

So, any questions just let me know!

 

[crisponions]

Thanks for the tips. I finally got a hold of one of the developers at Avaya, and it did turn out to be my Java/Tomcat version.

At least they contacted me afterwards and asked what in the documentation could be better. The release notes say you can use 2 different configurations, java 1.4.2 and tomcat 5.0.28 or java 5 and tomcat 5.5.x. But it doesnt clarify that one config is for the old version of WebLM and the other is for the newer. Hopefully they revise this so other techs don't have to beat their head against the wall and doubt their ability to follow simple instructions like I did

 

[CrossTalkTek]

I have found that I didn't need WebLM
check out my setup, in a reply to post entitled: "46xxVPNphone very picky"

 

[CBB]

So do you have to run this on tomcat or will it work on IIS? I am currently running IIS as my firmware HTTP server so I would like to just throw it on there.

 

[crisponions]

I am almost positive you need tomcat, as WebLM uses java servlet pages (which is what tomcat does for the mix)

 

[squidius]

As long as you can push the license file, you don't need Tomcat/WebLM. The only reason that you use this for the Avaya VPN IP Sets, is for licensing. So, if you can find a way to get licensing to the IP sets other then the WEBLM, then you guys should be posting this all over,as the WebLM is a pain in the butt.

Next thing, Onion and people, make sure that you don't think that you can get away without a license file as alot of the Tech support at Avaya told us we didn't need a purchased license file when we do. To prove that, our sets as of Friday, got the error message, temp license about to expire, please contact administrator. It comes with a 30 day trial license, after that dude, you are pooched. I can find out more about this if you have any questions on this, like where to get it. IS THIS CLEAR TO EVERYONE OR DOES ANYONE NOT KNOW ABOUT THIS?

Squidius

 

[russellbriggs]

Step 4. start the Apache service. If you already started it. stop and start it. with

http://x.x.x.x:8080/WebLM/index

Notice the index isn't index.jsp

Now, once you have done this make sure that you remember your username and password, default is: admin and whatever you put for your password.

Here is where I am stuck and maybe you can help me.
-------------------------------------------------------

I am having this exact problem. Can you tell me what you did to make the .jsp's work right? /index works just fine, but i get redirected to /index.jsp and it fails...

Thanks in advance!

Russ

 

[gwalff]

I too am having the same problem as Russ.

I'm using:

Fresh install of Windows Server 2003 SP1
WebLM 4.3
JRE 1.5.0_06 (As recommended in Avaya's docs)
Tomcat 5.5.17 (As recommended in Avaya's docs)

I've been thru the "Web License Manager (WebLM) 4.3 August 23 2006" doc about a gazillion times trying to figure out what I'm doing wrong and just can't find anything. I've installed everything from scratch on two different servers. Still no luck.

I too can get to the login page by entering:

http://XXX.XXX.XXX.XXX:8443/WebLM/index.jsp

OR

http://XXX.XXX.XXX.XXX:8080/WebLM/index

OR

http://servername:8443/WebLM/index.jsp

OR

http://servername:8080/WebLM/index

But when I enter the default login (UN=admin,PW=weblmadmin) and click "Login" the next page fails to load.

I've looked in the WebLM log file and found the following as the last listed entry before the failure:

"2006-11-10 11:25:16,753 [http-8443-2] INFO WebLMUI - Remote user: null[servername.domain.com(server IP)] - WebLM user admin logged in for the first time. Transfer to set password page."

Everything looks correct but the server can't seem to find the "Set Password Page".

Can anyone shed any light on this? Thanks!

 

[russellbriggs]

Did anyone ever get to the bottom of this one? Still having trouble with my WebLM server...

Thx
Russ

 

[gwalff]

Nope. I'm still having problems. I've been working with the Avaya engineer that wrote the newest WebLM installation manual and we still can't get it to work. I've had to focus on other projects for a while and am just getting back around to this. If I make any progress I'll post an update.

 

[CBB]

I finally got this working and helped my buddy get his working. If anyone needs help you can call me and I will help you. My number is four six nine seven six seven five five eight nine (sorry for writing it like that hoping that the admins won't remove it since I spelled it out)

 

[mrjedi]

CBB

Can ou confirm if a WebLM server is required and what licenses are required on the Avaya switch. I am new to this and the above post is quite confusing. In short, could you let me know what is required in terms of software and hardware. Currently I have the following:

CM3 s8300/g700 gateway.
4621 IP Phone. Downloaded in the office first with the correct software and subsequently downloaded the VPN software.
Netscreen VPN software.

Thanks

 

[CBB]

You have to have a Tomcat server running WebLM, with licenses loaded on it for VPN phones. I think NPL on it is like $150 per phone. You must also have a station license for the phone as well. Tomcate can run on Windows or Linux

 

[squidius]

Hi guys, I think that CBB is in the general right direction, but still not that accurate. I have installed 4 of these things and each time something different was an issue. The main thing that I found to be the problem, was to make sure that your versions.

• Install version 1.5.0.8 of JAVA prior to doing
anything else on this Server
• Install version 5.5.17 of Apache Tomcat Server.

Also, make sure that you have purchased the proper licenses. This is a very easy mistake to make.
************************************************

***************** IMPORTANT ********************

1.Make sure that you have put a routing statement in your actual Gateway VSU to the PBX. Without this, you will not get a license. Why this effects the licensing I don't know, but I was able to replicate this issue and the IP ROUTE/STATIC ROUTE is what fixed that.

2. MAKE SURE YOU LOAD THE IP PHONES with the Vpn image. If you don't know what I am talking about, then you need to call ATAC and get that part figured out first.
If your IP SETS are giving the warning that the license is expired, then you need to reset the phones to the defaults. This will reset the license and you can then attain a proper license.

Again, make sure your versions are accurate and that your license is actually showing in the WebLM Server when you login. I found that I wasn't able to properly login and I had to manipulate the webpage by changing where it was directed to. You will understand what I mean when you get there, but for now, just stick with the current settings. I am going to re-post the intructions again.



WebLM Server 4.3 with Apache.Tomcat server version: 5.5.17 and Java version 1.5.0.8
October 20, 2006 Version 1 Installation Guide 1.0 Created by Josh H

Pre-installation activities:

• Install version 1.5.0.8 of JAVA prior to doing anything else on this Server
• Install version 5.5.17 of Apache Tomcat Server.
• Do not start the service of Tomcat yet, as there are items and files that need to be edited prior to doing anything else on this.
• Download from the avaya website, a copy of WEBLM plugin. This should be version 4.3, but this may vary dependent on which release is available at time of install

Now you can move onto the next configuration steps.



Configuration steps

Step 1.

Unzip the WebLM files into a temp directory. There will be 3 files after de-compression.
• 2 *.JAR files
• 1 *. WAR files

Copy the .Jar files to Apache/LIB folder and the .War file, you have to create a folder in WebAPPS called WebLM and then unzip those files into the WebLM folder

Step 2.

Once these 3 files have been dealt with, edit your host file. So under C:windows/System32/drivers/etc/hosts
Open that up and edit the bottom column, with EXA:
127.0.0.1 localhost
192.168.1.101 l3-bt751.unitytelecom.local
So, IP Address, then the name of your SERVER aligned with the example host

Step 3.

Make sure you edit your Server.XML file, which is somewhere in the Apache install directory with: keystoreFile="./webapps/WebLM/WEB-INF/weblmserver.p12" keystoreType="PKCS12" keystorePass="weblmserver" />

Make sure you remove the <:-- at the front and the --> at the end of that meta line. Do a search for 8443 and find the sslProtocol="TLS" keystoreFile="./webapps/WebLM/WEB-INF/weblmserver.p12" keystoreType="PKCS12" keystorePass="weblmserver" />


Step 4.

start the Apache service. If you already started it. stop and start it. Then open a webpage to -

http://x.x.x.x:8080/WebLM/index

TYPE THIS IN EXACT. The X’s represent your IP ADDRESS.

The username is admin and the password is weblmadmin

Make sure you enter this and when prompted to put change your password, make sure you don’t typo it, because it will not let you break in otherwise.

You will notice that you get a login screen, but when I put in my credentials I get redirected to:

https://192.168.1.101:8443/WebLM/index.jsp

Once there, you are set to go, just log in with the new credentials you just setup and finish up!

 

[Toni269]

I just got a VPN Remote quote at $247.50 per phone! I thought the $150 in the post above was high. Does this sound like a correct price?

(Just encountering Trial License Expired error)

Also I'm familiar with the Mute RESET # feature, is this what you are referring to when you reset the phone for the trial license?

Thanks!

Toni

 

[Rangoon]

I got the WebLM server up and running following the Avaya document. Got the license file for the AIPPF, installed it and says it installed successfully.

I can see the AIPPF listed under Licensed Products also. The problem is when I click Configure Enterprise or Add Local WebLM or Usage I get Java Errot HTTP Status 500.
I don't think phones are getting license either because according to Avaya the phone should display success when it receive the license. Java is 1.5.8 and Tomcat is 5.5.17 just like mentioned in Avaya document.

Anyone faced the same problem? Any guide or thought? Thanks.