Without getting into details...Any Avaya solution will run circles around Cisco...Been there, done that, and got the T-shirt...If you want Cisco, do as suggested, check out the Cisco forum...
Susan "An education isn't how much you have committed to memory, or even how much you know. It's being able to differentiate between what you do know and what you don't."
- Anatole France
I picked out this one post from the forum link that Susan posted. This says it all: -
The two companies have a very different service model and you need to seriously look at them. Avaya is of the old school "rolling trucks" model and will typically send someone out if they cannot fix the system remotely. There is no pleasant way to get a Cisco technician to come out to your site if there is a catastrophic failure of your system (and by the time you do, it will more than likely be your replacement dealing with them).
It's only your mortgage, life, wife, wealth and sanity you gamble if you think of going with cisco!!!
This one was reawakened last year so it has more recent info. Interesting reading.
Jeff
[small][purple]It's never too early to begin preparing for [/purple]International Talk Like a Pirate Day "The software I buy sucks, The software I write sucks. It's time to give up and have a beer..." - Me[/small]
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