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Avaya VPN phone issue

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Cuddy15

Cuddy15

MIS
Apr 9, 2008
23
US
We have deployed about 40 VPN phones but we are having sporadic issues. Has anyone seen the error "gatekeepr list empty" when plugged into a router or directly to a cable modem?
 
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I have seen that. I resolved this by entering the ip address of the call server into the phone. I think you can do this with settings file also. I just keyed it into the phone.
 
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I will double check and make sure the call serevr address is in the phone.
 
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