Avaya VoIP Monitor....Cant get this thing to work!!!!

[siriussatelliteradio]

Ok I have loaded this application a good 20 times and cant seem to get it to work.

S8500/G650
4621 & 96xx IP Phones
The PBX and IP phones sit on our Voice Subnet.

The server with VoIP mon sits on our Data subnet.

Yes there is a route built for the two subnets to talk to each other.

VoIP Monitor is loaded on a Windows 2003 server with SP1. The SQL Server Express also has SP1. For some reason every time I launch the VoIP client and search for endpoints it comes back and tells me no endpoints found and yes the RTCP monitoring is on in the network regions and the sys-param ip-options has the right IP Address of the VoIP Monitor server.

Anybody have any ideas? This thing is driving me nuts.

http://www.sirius.com

The Radio Revolution has begun....
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[Mitch672]

Here's a hint: Go into "Services", on "SNMP Service", set the "read/write" password to "private". If you don't, the Server and database won't talk to each other.

I have installed the VMM application many times.

Mitch

P.S. Love Sirius, and Howard Stern/Bubba

 

[siriussatelliteradio]

Your talking about the security tab correct? I already have a Community name in there that is named private and it has Read/Write access.

Any other ideas? I appreciate the help.

On the VMM server it says the DB is connected and SNMP is connected.

http://www.sirius.com

The Radio Revolution has begun....
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[Mitch672]

Are you sending the data to the VMM?
"change sys ip"

make sure the IP address of your VMM is setup, on the RTCP monitor..

Mitch


AVAYA Certified Specialist

 

[siriussatelliteradio]

Yeah I have the network region setup for RTCP Monitoring Yes....System-Parameters IP-Options has the IP Address of my server and the default port of 5005.

http://www.sirius.com

The Radio Revolution has begun....
Avaya Certified Expert
Cisco Certified Network Associate
Juniper Certified Internet Associate
Microsoft Certified Professional

 

[Mitch672]

Did you try rebooting the server? I have had to do that, to get the VMM working in the past. Sounds like something simple is being missed. Once the SNMP password works, and you have the Server talking to the client, and you have the right IP address, you should be getting data. Maybe you have a firewall blocking the RTCP port/data. It's not that hard to get running, really. Also, it comes with a 90 day trial license, you need to license it before that runs out of course, with WebLM.

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