Avaya VoiceMail Pro 5.0.30 IP address binding

[KaLLiSToi]

Hello,

This is a Windows multihomed system (several IPv4 addresses) with Avaya VoiceMail Pro 5.0.30. What IP or IPs will be used (binding) by the VoiceMailProServer service?.

Thanks in advance.

Best regards.

 

[amriddle01]

You tell us, you configured it.... How many does it have? Can't take long to try them all



"No problem monkey socks

 

[KaLLiSToi]

The server has two IPs and I have trouble connecting to the "second" one (that is, the IP added after VoiceMail installation).

VoiceMail binds to all IP addresses
or
VoiceMail binds to the "first" IP address
or
VoiceMail binds to the IP address specified (is there a setting to instruct VM to use a specified IP address?). I have read the documentation. Found nothing.

I dunno. You know the response?

Thanks.

 

[tlpeter]

With two NIC's you can onyl have one default gateway.
When you use the second IP address then you need to add a route:

route add 172.16.0.0 mask 255.255.255.0 172.16.0.1

172.16.0.0. is the IP range
255.255.255.0 is the subnet mask
172.16.0.1 is the default gateway in this example network.

When this works then do the route add again with -p at the end to make it permanent otherwise it is gone after a reboot

BAZINGA!

I'm not insane, my mother had me tested!

 

[KaLLiSToi]

tlpeter,

In this case there is not need to add a static route, because the two mentioned IP addresses are on the same subnet.
This may sound strange, but it makes sense: the second IP address is a "mobile" address; that is, if the main server
fails, the "mobile" address is assigned to another server. In this manner, there is no need to reconfigure (implies
a reboot) the IPO unit. This cannot be achieved using DNS as the IPO unit (5.0.26) does not permit a FQDN in the
VoiceMail IP Address setting.

IOW, at this moment the IPO unit "pings" successfully the two IP addresses. But only connects to the first IP address.
Hence my question (nobody seems to know yet).

Thank you.
Best regards.

 

[amriddle01]

You are trying to make a backup VM scenario when one already exists (Backup voicemail address). And when a programme is installed on windows there are no settings for multiple IP's, well not on any programme I ever installed, Avaya or otherwise. This kind of thing is configured in Windows not the software installed on it



"No problem monkey socks

 

[amriddle01]

Not sure what version the backup address was added though



"No problem monkey socks

 

[KaLLiSToi]

Most of IP-based server services (daemons) allow to specify the IP address/es to use, chosen, obviously, between the IPs the operating system (Windows) offers.
I have done that for SMTP servers, FTP servers, SQL servers, Oracle servers, etc. I'm assuming VM server listens on all IP addresses. A shame, but still the IPO
unit fails to connect to all IP addresses (one IP at a time).

Where this "Backup voicemail address" setting is? Note that we are talking about IP Office/VoiceMailPro, both Release 5. I know about VM backup server, Release 6
and later. Not the case.

To answer your question: both main and "backup" servers are running Windows Server 2003 R2 with VoiceMail Pro Server 5.0.30.

Regards.

 

[KaLLiSToi]

amriddle01, I have reread your last post. Now I realize you don't know on what release of IP Office the setting was added. It is not on my R5.
Thank you all for your support and patience.

Best regards.

 

[intrigrant]

Windows or VM Pro cannot do that, I succesfully used this in the past.