Hi all
I have been struggling with this problem for 3 months now and am beat I am a Meridian tech and sorry for the scant info on the avaya. We have followed the Avaya-Meridan interconnect notes to the letter.
I have in the UK a Meridian with 4.0 software, sig server and h323 trunks & callpilot 4.04. Fully patched. In the USA there is an avaya (sorry don't know which type but suspect a definity) again with h323 trunks.
I can make calls to the avaya and they can call me both tdm phones (3904) and ip phones i2004 etc. very easily and with good call quality using g729 codec.
The problem is when an avaya user calls the callpilot (voicemail) the call is set up and all looks conected but the avaya caller hears nothing at all no speech both ways. The virtual trunk stays up for the length of time the caller holds on or until the callpilot times out because it has not received any mf tones.
The problem happens if you call the callpilot direct or are forwarded form a phone on no relpy.
If any one have a similar set up I would be most grateful for their thoughts.
Are any of your sites connected to a Meridian using h323 and do they by any chance have the same problem?
Thanks
John
I have been struggling with this problem for 3 months now and am beat I am a Meridian tech and sorry for the scant info on the avaya. We have followed the Avaya-Meridan interconnect notes to the letter.
I have in the UK a Meridian with 4.0 software, sig server and h323 trunks & callpilot 4.04. Fully patched. In the USA there is an avaya (sorry don't know which type but suspect a definity) again with h323 trunks.
I can make calls to the avaya and they can call me both tdm phones (3904) and ip phones i2004 etc. very easily and with good call quality using g729 codec.
The problem is when an avaya user calls the callpilot (voicemail) the call is set up and all looks conected but the avaya caller hears nothing at all no speech both ways. The virtual trunk stays up for the length of time the caller holds on or until the callpilot times out because it has not received any mf tones.
The problem happens if you call the callpilot direct or are forwarded form a phone on no relpy.
If any one have a similar set up I would be most grateful for their thoughts.
Are any of your sites connected to a Meridian using h323 and do they by any chance have the same problem?
Thanks
John