Avaya to Meridian using h323 trunks

[captain99]

Hi all

I have been struggling with this problem for 3 months now and am beat I am a Meridian tech and sorry for the scant info on the avaya. We have followed the Avaya-Meridan interconnect notes to the letter.

I have in the UK a Meridian with 4.0 software, sig server and h323 trunks & callpilot 4.04. Fully patched. In the USA there is an avaya (sorry don't know which type but suspect a definity) again with h323 trunks.

I can make calls to the avaya and they can call me both tdm phones (3904) and ip phones i2004 etc. very easily and with good call quality using g729 codec.

The problem is when an avaya user calls the callpilot (voicemail) the call is set up and all looks conected but the avaya caller hears nothing at all no speech both ways. The virtual trunk stays up for the length of time the caller holds on or until the callpilot times out because it has not received any mf tones.

The problem happens if you call the callpilot direct or are forwarded form a phone on no relpy.

If any one have a similar set up I would be most grateful for their thoughts.

Are any of your sites connected to a Meridian using h323 and do they by any chance have the same problem?


Thanks

John

 

[aj244]

HI,

I'M CURRENTLY TRYING TO CONNECT MY AVAYA S8710 TO A NORTEL SUCCESSION 1000. MY AVAYA TRUNK-GROUP DOES'NT WANT TO COME UP. CAN YOU PLEASE HELP ME WITH THIS ONE.

THX,

 

[mikeydidit]

This link may be of some help to both of you.

http://www.avaya.com/gcm/master-usa/en-us/resource/filter.htm&Filter=Type:Application Notes

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read thread690-1323977

 

[aj244]

John I would like to speak with you if possible in regards to how connecting was configured. Please let me know if this is possible.

Thanks

 

[mikeydidit]

It would be best if it were posted here. That way others may benefit from it should they have the same problem come up again and it will.

Hell, there are no rules here - we're trying to accomplish something.
Thomas A. Edison

For the best response to a question, read thread690-1323977

 

[captain99]

Hi all


I can post the config for the meridian but not the avaya. Ther is a doc for the ayava of thier web site.


John