Avaya SSL VPN

[RingTHIS]

Did the Preferred edition install and server can reach the internet. From SSA I can successfully ping from that route to the DNS Servers as well as the standard 8.8.8.8. The SSA shows the SSL/VPN in service but all of the data are 0's and the error continually is generated in SSA Error log.

Thanks.

 

[bostech]

Is this the SSL/VPN service that's created when on-boarding the IPO?

 

[RingTHIS]

Yes

 

[bostech]

I ran into this recently. Make sure you have a DNS server IP address configured under System->DNS.

The SSL/VPN uses URL's, not numeric IP addresses.

Within a few minutes of entering this, you should see the service info in SSA populated.

Good luck.

 

[RingTHIS]

Im way passed that. The voicemail server is using the same DNS and it reached the internet with no issues.

 

[wingnutkev]

Firewall, blocking the traffic?

 

[RingTHIS]

The IT girls says she is not blocking any traffic on this route. I will double check with her.

 

[tlpeter]

The voicemail server is not the IPOffice!
Configure the DNS on the IPOffice and try again.


BAZINGA!

I'm not insane, my mother had me tested!

 

[IPGuru]

use system status to get the IPO to ping servers on the internet (google DNS servers on 8.8.8.8 are a good choice)

A Maintenance contract is essential, not a Luxury.
Do things on the cheap & it will cost you dear

 

[RingTHIS]

The DNS has been corrected oodles of times. I'm well aware that the server is not the IP Office. If you read my initial post, you'll see that I can ping everywhere with the IP Office......INCLUDING 8.8.8.8.

I went in through Web Manager and tried to load the On-boarding file a second time and I'm getting an error indicating that the file has expired, or something similar. I spoke with my pre-reg department and we are going to try to run the inventory/on-boarding process again to see if that clears it up.

 

[hairlessupportmonkey]

Why use the IPO to create the VPN? its just wrong.

ACSS - SME
General Geek

 

[tlpeter]

HSM, the Avaya SSL/VPN does do that.
You can turn it on or off.


BAZINGA!

I'm not insane, my mother had me tested!

 

[smokinjoe2938]

this has to be done for this Avaya support, like it or not, it is a pain though!!!!

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