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Avaya Spaces Calling 1

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AgilityMM

Systems Engineer
Jun 28, 2021
13
US
Hello

did anyone get spaces calling working?
 
Yes, I have it working. Very simple.

Log into Avaya Spaces as Admin.
Click on your Company
Click on Domain
Apps, Add App.
Scroll down and select Avaya Spaces Calling
Enter the following JSON Code.

{
"IP_Office_Server_Profile":[
{
"Name":"Lab",
"Address":"your_IPO_SIP_DOMAIN",
"AccountToken":false,
"AttendedTransfer":true,
" MergeCall":true,
" IpoSearch":true
}
]
}


Then save.
Download the Avaya Spaces Calling Extension and login with your Avaya Spaces Credentials.
BOOM! You have a web phone.


Travis
 
Travis

i have all that done but not working. did you get this working on IPO with sbce?
 
AgilityMM - I do not have an SBCE in my solutions.
However, if you can register Workplace through your SBCE, then this should be no different, unless you have your SBCE restricting devices by type. If that is the case, check the SBCE logs and see what the "identifier" is for Avaya Calling for Spaces, and include that in your white/accept list.

Did your JSON validate without errors?

When you launched the plugin, did it ask for you to login?
If yes, then were you asked to enter your extension and password?

At what point did the failure occur?

Travis
 
AgilityMM - Also you need to have a business or power spaces account for the user that wants to use the plugin.
Does not work with the free spaces account.
 
i didnt allow the port 3478 into the sbce yet but that is prob one issue. I did not configure the Stun server in IPO. does that need it?
 
I don't think you need that port open (3478).
You need to have WebRTC enabled not the IP Office.

I was already using Avaya Communicator for Web previously, so my migration to Avaya Calling for Spaces was very simple.

WebRTC configuration is critical.
 
My Spaces account for direct message is travis@tharper.ca , but I can not receive emails on that address.

Travis
 
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