Avaya Site Administration 6.x: Communications Error

[CChambleeJr]

Can anyone think of a reason that ASA site administration won't connect to my CM, but putty will, using the same port parameters? ASA gives error "communication error: network connection failed", but putty works fine.

 

[fataldata]

ASA needs to use 5022 for an SSH connection.

   	   	  secure-sat 	  5022/tcp
   	   	  def-sat 	  5023/tcp

 

[CChambleeJr]

Well, that doesn't explain why putty works with the same parameters, over port 5022. Our security guy is telling me that it has something to do with the "ciphers" allowed, I just don't understand why the connection mechanism is different between putty and ASA.

 

[fataldata]

The OP did not specify that you were using SSH on 5022 merely that you were able to use the same parameters, so I assumed you were trying to use SAT on 22 hence my suggestion. Are you able to use the Java SAT from the web interface? It will use 5022 as well.

 

[JCTech01]

Did this just happen or was always that way? If it has always been that way check in the SMI and verify your profile has that capability. There is also a global setting as well.