Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

  • Congratulations biv343 on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Avaya SBC Info 1

Status
Not open for further replies.
Worth a read too!

Inter.bmp


Kids, Kids, It's Avaya. You're both right.
 
Oh yeah, VPN-less remote SIP phones supported on R9 .....ONLY with the advanced edition licence :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
I am confused about the two prices.
It is hardware so why buy per session?

BAZINGA!

I'm not insane, my mother had me tested!

 
More money :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
So what Avaya is saying to put one SIP Trunk on an IPO

You need IPO sip trunk license $75.96
Then you need an ASBCE at $1950
Then you need a license at $85
Total $2110.96
For one sip trunk this is just MAD
 
It is mad but it is not needed for a SIP trunk to have a SBC.


BAZINGA!

I'm not insane, my mother had me tested!

 
How about remote SIP only with Advancved edition? I guess if you are daft enough to buy one then you will probably be daft enough to buy advanced too :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
Advanced edition for sip phones is ridiculous.
Then you can buy a lot of small VPN routers to get it working anyway.


BAZINGA!

I'm not insane, my mother had me tested!

 
I have the feeling Avaya think they are a "must have" brand name like Apple once was/is, and that people will just pay what they ask and buy what they say...they won't and don't :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
Where did you see that advanced edition is needed?
I don't see it.

BAZINGA!

I'm not insane, my mother had me tested!

 
Sent you a mail Peter, look at the bottom where the * is :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
Unless they mean advanced licence for the SBC...either way it's money :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
This can still change but i think not :)


BAZINGA!

I'm not insane, my mother had me tested!

 
More chance of IP endpoints becoming free again :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
Hopefully but that is guessing.


BAZINGA!

I'm not insane, my mother had me tested!

 
they had a similar model of licensing like they have now in R4 then they went away from that model because they sold less systems and had a lot of complaints. Now they tried it again and I guess not enough people complaint because we are all tired of it and it is now time to really milk the customers or drive the BP's to a different product.
I know that here in Canada there are so many BP's that they can easily scrap half of them because they are leftover Nortel dealers and the existing Avaya BP's can handle any volume on work coming in but they forget that the customer base is very loyal to Nortel and these dealers and they will lose out big time if they keep this sh!t up.
Avaya is easier to sell than an Asterisk based system (know that from inhouse) but customers do not take any change and increase in pricing just laying down, they shop around and there are other alternatives out there, Mitel has a decent system (apparently) and so have other manufacturers.

Andy mentioned Apple and they had the only alternative to Blackberry (if you call an iphone an alternative [rednose]) and other vendors followed and now their marketshare has dropped a lot. We can probably see Avaya going that route as well if they don't smarten up in the upper management and they get off their high horse and ask what the people want. They can also not ask %5 of high end customers what they would like to have but see what the masses want. You can't build this on a few large installs and neglect the hundreds or thousands of smaller ones in the hopes that they are dumb enough to just follow blindly because you have a brand name to show.

Feels like I repeat myself with this and hear other people say the same, us in the trenches with the customers trying to make the products work and enjoyable as well as lucrative for the customers and ourselves and Avaya up in the clouds all happy because they managed to squeeze a few more bucks out of us and the customers.

Rant end.

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
We are starting to sell Mitel again as the last system was two years ago till this week where a MXe 3300 is sold with WSM3 (AIWS for Avaya)

BAZINGA!

I'm not insane, my mother had me tested!

 
We had customers come and ask for old Nortel systems because they had one before and wanted a "new" one that is as easy to use and robust as that one.
Like asking for a 1984 Golf GTI without all the electronic crap in it and all mechanical windows but you know if something fails you can fix it yourself with a small or big hammer and some tape and tie wraps.
Lots of customers do not want the majority of features in the system but a solid and robust system they can make phone calls with and a voicemail with voicemail to email. That would cover about %90 of our clientele with small to medium systems. IP phones (local and remote) added into this mix and twinning will cover another %9 and the rest (%1) wants additional stuff like CCR (Xima that is in our case)or special call routing in Vm pro or even "call steal" or monitoring calls, call recording etc.
I should have a look into the Mitel system as I am fed up with the Avaya politics but all beginning is hard with a new system and I would feel bad for the first customer LOL

Joe W.

FHandw, ACSS (SME), ACIS (SME)



Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.
 
Westi, if you are looking around try the Mitel 5000. It is much easier to use/configure than the 3300 and will be more failiar to you, it isn't as flexible as the IPO in some ways but for remote workers and the features you get with the inbuilt VM and free networking etc it's hard to argue against sometimes :)


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)
 
Status
Not open for further replies.

Part and Inventory Search

Sponsor

Back
Top