Avaya S8500 PBX

[mutantx]

System was working fine, but the web interface for administration was not functioning. I rebooted the system and web interface corrected. It also had receptionist soft console showing red alarm lite. I was anticipating the light going off as well with the reboot....it did not. When I look at the display alarms, nothing stands out for problems with current dates. I want to be able to clear the alarm from receptionist soft console. I even used Linux command line to investigate and clear alarms...but light still on and she complaining.
display alarms

ALARM REPORT

Port Maintenance On Alt Alarm Svc Ack? Date Date
Name Brd? Name Type State 1 2 Alarmed Resolved

01C15 POW-SUP y MAJOR n 01/09/19:10 00/00/00:00
01A0803 DIG-LINE n 3853 WARNING RDY 01/09/19:09 00/00/00:00
01B0102 DIG-LINE n 3851 WARNING RDY 01/09/19:09 00/00/00:00
01A1102 DIG-LINE n 3820 WARNING RDY 01/09/19:10 00/00/00:00
01A0501 AN-LN-PT n 3840 WARNING IN 01/09/22:11 00/00/00:00
01A0508 AN-LN-PT n 3881 WARNING IN 01/09/22:11 00/00/00:00
01A0516 AN-LN-PT n 3825 WARNING IN 01/09/22:11 00/00/00:00
01A0511 AN-LN-PT n 3990 WARNING IN 01/09/22:12 00/00/00:00
01A0520 AN-LN-PT n 3845 WARNING IN 01/10/22:11 00/00/00:00
01A0507 AN-LN-PT n 3859 WARNING IN 01/10/22:11 00/00/00:00
01A0522 AN-LN-PT n 3830 WARNING IN 01/10/22:11 00/00/00:00




Command successfully completed
Command:

 

[4merAvaya]

Do 'list cabinet'. How many G650s does it show for cabinet 1? If it shows A, B, & C but you only have A & B, do 'change cabinet 1' and delete G650 C.

Kevin

 

[mutantx]

Thank you, but that is not it. I have just the cabinets correct. I just discovered that the date and time are off. I day and two hours ahead.....hmmm? COuld this be any root cause of my alarm lite not going out at softconsole? What are repercussions of correcting time middle of the day?

 

[mutantx]

would anyone advise against changing system date and time in the middle of a work day?

 

[fataldata]

4merAvaya is right, you posted display circuit packs 1 but display cabinet or list will show if the cabinet is administered for a C carrier.

Like this one has 2 carriers with the rest as Carrier type "not-Used". It's not that we don't believe you but your alarm is clearly on a carrier that not there according to your posts.

Display cabinet 11
                                    CABINET
 CABINET DESCRIPTION
                  Cabinet: 11
           Cabinet Layout: G650-rack-mount-stack
             Cabinet Type: expansion-portnetwork


                 Location: 11        IP Network Region: 11

 Rack:               Room:              Floor:             Building: OSHP

 CARRIER DESCRIPTION
   Carrier       Carrier Type        Number

      E        not-used              PN  11
      D        not-used              PN  11
      C        not-used              PN  11
      B        G650-port             PN  11
      A        G650-port             PN  11

 

[mutantx]

Hmmmmmm.....this is strange.
l[highlight #FCE94F]ist cabinet command reveals only 1 cabinet with one G650.[/highlight]
CABINET REPORT

No Layout/ Rack/ Loc A B C D E
Room Floor Building
1 G650 1 PN 01 PN 01



Change cabinet command needs a 1 to define a cabinet. And shows as below.
CABINET
CABINET DESCRIPTION
Cabinet: 1
Cabinet Layout: G650-rack-mount-stack
Cabinet Type: expansion-portnetwork


Location: 1 IP Network Region: 1

Rack: Room: Floor: Building:

CARRIER DESCRIPTION
Carrier Carrier Type Number

E not-used PN 01
D not-used PN 01
C not-used PN 01
B G650-port PN 01
A G650-port PN 01


I am growing more confused instead of gaining on the situation.

 

[mutantx]

What are the commands to establish\change the date and time from the GUI interface on S8500. 'set time' does not allow fields to be manipulated\changed at all.
DATE AND TIME

DATE

Day of the Week: Wednesday Month: January
Day of the Month: 14 Year: 2015

TIME

Hour: 15 Minute: 43 Second: 1 Type: Standard

Daylight Savings Rule: 1

WARNING: Changing the date or time may impact BCMS, CDR, SCHEDULED EVENTS,
and MEASUREMENTS

 

[fataldata]

Your list cabinet command is fine and is showing two carriers hence PN 01 PN 01
If you are copying your output from emulator screens try using the code tags to get pretty output like so. You can use the icon above or type them manually like below.

&#91code&#93 pasted stuff here &#91/code&#93

list cabinet                                                           Page   1
                               CABINET REPORT

No Layout/     Rack/                          Loc   A     B     C     D     E
    Room        Floor       Building A
1   5-car                                     1   PN 01 PN 01 PN 01 PN 01 SN 01
    PBX         1st         Building B
2   5-car                                     1   PN 02 PN 02 PN 02 PN 02 SN 02

What are the commands to establish\change the date and time from the GUI interface on S8500.

It differs depending on CM version but generally under Launch Maintenance Web Interface>Server>Server Date/Time . If that doesn't work you'll need to clarify your software version.

 

[fataldata]

Eh, Funny thing we just added a test cabinet and it through errors on power supplies that weren't there exactly as you described.

 

[fataldata]

mutanx,
I just resolved this alarm on my G650 by:

Change cabinet xx
Add a g650 B PN
Change circuit [port network]
and removed the 655a's from the B carrier.
My alarms cleared, I'm giving it 20 minutes then I was going to try and remove the B carrier from the cabinet administration and see if the alarm returns.