Avaya Remote IP Phone 5610

[MWeise]

Ok gang,
Looking for some help here. Setting up a 5610 IP phone in my home to work off the office network. I have the VPN setup, the phone boots, looks for the TFTP server finds it, starts the *.scr download no problem but it it times out? Then it continues and hangs at "Discover 192.168.100.225" the IP of the IP Office unit? I can ping EVERY IP I need either way EXCEPT for the IP Office unit? If I'm inside the network in the office I can ping the IP Office unit but not from the outside? I can ping the file server inside AND outside the network? I'mmm sooo confused.
Thanks in advance for any help!!

Mike

 

[NuggiFirst]

Have you created an IProute in the IPO?

If your home network is 192.168.2.0/24, and the office router is 192.168.1.1, then the route should look like this:

IP: 192.168.2.0
Mask: 255.255.255.0
GW: 192.168.1.1
Dest: LAN1

 

[MWeise]

I did but I think I hosed one of the IP's, let me try that thanks!!

Mike

 

[MWeise]

Ok, I changed the settings to reflect what you suggested and I still can't get to the IP Office units IP address. All the other IP's on the netwrok I can ping, just not that one particular IP. I'm thinking it has to be something with the Office unit corect? Or I wouldn't be able to ping other addresses on the network?

Thanks for the help!!
Mike

 

[disturbedone]

There's a typo in the IP route suggested.

IP: 192.168.2.0
Mask: 255.255.255.0
GW: 192.168.1.1 (should be 192.168.100.1)
Dest: LAN1

Your subnet is 192.168.100.x so your router will be that with .1 or .254 or something at the end.

What's your home subnet?

 

[MWeise]

Thanks, let me give it a twy....

Thanks MAN!!

 

[MWeise]

Sorry, I missed the "Home" subnet question. My home subnet is 192.168.1.XXX

Later

 

[disturbedone]

Ok, IP Route should be

IP: 192.168.1.0 (your home network address)
Mask: 255.255.255.0 (the subnet mask of your home network)
GW: 192.168.100.x (this is what your router in the office is)
Dest: LAN1

 

[MWeise]

It WORKS!! S

http://wwweeeeet,

I can now ping it.

Thanks for the HELP!!!!
Mike

 

[disturbedone]

No worries.