Avaya R8 can't get L1 and L2 out of 5 lines to work

[Tyen]

I recently needed to put a fax machine on a Avaya R8 PACS r8.0 12E system.. while I was setting up the fax machine on X18 I suddenly can't call out or answer Line 1 or line 2 it will ring, when I pick up no sound at all. no called id nothing. but only on those 2 lines. I have no idea what I have done..

Thanks
Tyen

 

[Dexman]

Without knowing what you've programmed, we're going to be throwing darts in the dark.

Can you go back and post your programming so far?

If it ain't broke, I haven't fixed it yet.

 

[Tyen]

it appears Att VOIP service had changed some settings in my Voip services which killed the 2 lines. I appreciate the reponse but it seems to be working


thanks

 

[Dexman]

AT&T may have noted some sort of optioning issue with their box and made a(some) change(s). In any event, keep an eye open and....should those lines start to act up again....give at&t a call.

If it ain't broke, I haven't fixed it yet.