Hello,
I have my Aura 6.3.4 environment setup properly for the most part, SMGR, SM , CM, Pres, DHCP file server etc.. are all working ad talking to each other. Replication is working fine, synchronization is working, SIP phones register just fine etc. I can make outbound SIP calls with no issues. I have several lab phones that just refuse to download their PPM data. I keep getting the triangle with an Exclamation in the upper left corner. When I go into SM, registered users, I do a show on my one and only plugged in 9641G and it does not reflect any PPM data. I really need PPM to be working in order to get my feature buttons assigned.
Just curious if any one has a cheat sheet on what to check or other cool handy notes on how to verify that I have my environment setup properly. I am struggling on this and my hours of Google and Avaya searches are not providing anything useful on a 6.3.4 SMGR / SM environment.
THANKS Peter R.
I have my Aura 6.3.4 environment setup properly for the most part, SMGR, SM , CM, Pres, DHCP file server etc.. are all working ad talking to each other. Replication is working fine, synchronization is working, SIP phones register just fine etc. I can make outbound SIP calls with no issues. I have several lab phones that just refuse to download their PPM data. I keep getting the triangle with an Exclamation in the upper left corner. When I go into SM, registered users, I do a show on my one and only plugged in 9641G and it does not reflect any PPM data. I really need PPM to be working in order to get my feature buttons assigned.
Just curious if any one has a cheat sheet on what to check or other cool handy notes on how to verify that I have my environment setup properly. I am struggling on this and my hours of Google and Avaya searches are not providing anything useful on a 6.3.4 SMGR / SM environment.
THANKS Peter R.