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Avaya Partner - Ringing then Transfer

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endel2005

endel2005

IS-IT--Management
Dec 18, 2013
17
US
If a user is on line one and a call comes in, it says transfering to an extension. then it rings an extension then goes to voicemail. i have tried it on the other 10 lines and they work fine. this only happens if a user is on line 1
 
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That happens when #505, hunt group 7, is assigned incorrectly. Make sure your voicemail ports are assigned correctly.
 
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