Hi,
I have an Avaya Partner ACS system. It identifies itself (Feature 11) as P ACS R5.0 C01
The last port on the main unit, extension 17, just died. One day it was working fine, the next day, just dead. No dialtone, no display in the 18D phone, doesn't ring.
It's not the cabling, jack, line cord or the phone. All have been tested. It's the port. When I plug a known good phone and line cord directly into the port - nothing. I took a close look at the pins inside the port, they look fine. The rest of the phone system is also just fine.
Anybody know what might cause a port to die, and how to go about troubleshooting this? Are there any software settings that may have gotten messed up that I should check?
Thanks in advance.
I have an Avaya Partner ACS system. It identifies itself (Feature 11) as P ACS R5.0 C01
The last port on the main unit, extension 17, just died. One day it was working fine, the next day, just dead. No dialtone, no display in the 18D phone, doesn't ring.
It's not the cabling, jack, line cord or the phone. All have been tested. It's the port. When I plug a known good phone and line cord directly into the port - nothing. I took a close look at the pins inside the port, they look fine. The rest of the phone system is also just fine.
Anybody know what might cause a port to die, and how to go about troubleshooting this? Are there any software settings that may have gotten messed up that I should check?
Thanks in advance.