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Avaya OneXCommunicator

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tone and probe

tone and probe

Technical User
Aug 2, 2022
1
US
I have a user that is stating that once they answer a call using the OneX they continue to hear ringing in the headset and the only way to get it to stop is to log out and log back in. Has anyone encountered this problem before?
 
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What version of onex are you running and have you looked at the debug logs? What headset model are they using?
 
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