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Avaya one X. I was not able to release the call after i transferred.

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luzmas

luzmas

IS-IT--Management
Apr 13, 2020
1
US
I transferred the call but i was not able to drop the call.
 
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Are you meaning the agent version, if so go to the agent preference on the systems setting and tick the transfer box.
 
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Are you using the communicator or agent?

ACSS IP Office AIPS IP Office
 
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