Avaya logging and compliance 1

[hortonhearsawho]

Hi are there logs that can be reviewed that says who did what, not the "show history" log but something in more details that would say who enabled a feature access code or what portion of a cor was changed etc. Thanks for the help.

 

[AvayaTier3]

Hardware platform? Definity / CM software version?

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[crash29]

If you are running CM, as I am, you can keep an eye on /var/log/ecs/commandhistory. I wrote a script to check that file, filter out only the commands ran by users (as opposed to maintenance commands that are run automatically) and put the results into a spreadsheet. Take a look at that file first, it should have what you are looking for.

 

[hortonhearsawho]

Thanks for the suggestion. I am running cm3.1. Are there any other logs that could provide info or that is pretty much it in terms of compliance log to check for any work done. thanks.

 

[crash29]

Again, check on the servers for /var/log/ecs/commandhistory. That is the log of all commands that have been run other than what I will call read only commands, ie. Display, List, etc.

 

[AvayaTier3]

Those CM commands do not go into the /var/log/ecs/commandhistory files until cm4 and higher.
You also have to set logging levels to control what goes into the files.

change logging-levels                                           Page   1 of   2

                                 LOGGING LEVELS

 Enable Command Logging? y
        Log Data Values: both / new / none


 When enabled, log commands associated with the following actions:

             add? y            export? y                  refresh? y
         busyout? y               get? n                  release? y
  campon-busyout? y                go? y                   remove? y
          cancel? n            import? y                    reset? y
          change? y              list? n                     save? y
           clear? y              mark? n                      set? y
         disable? y           monitor? y                   status? n
         display? n           netstat? n                     test? y
       duplicate? y            notify? n               traceroute? n
          enable? y              ping? n                   upload? n
           erase? y           recycle? y

change logging-levels                                           Page   2 of   2

                                 LOGGING LEVELS

      Log All Submission Failures: y
          Log PMS/AD Transactions: y
  Log IP Registrations and events: n
     Log CTA/PSA/TTI Transactions: y

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[AvayaTier3]

Log Data Values: both (controls before and after changes going into the log file)

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]

 

[hortonhearsawho]

thanks for the response everyone. avayatier3- in cm3.1 where does the log that crash29 is referring go to? Thanks.

 

[AvayaTier3]

cm3 and earlier does not have CM commands ported to linux log files.

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

39 years Bell, AT&T, Lucent, Avaya
Tier 3 for 29 years and counting
[URL unfurl="true"]http://bshtele.com[/url]