Avaya Licensing Expiring - will it work?

[learningSkype]

dumb question but I have to ask:

if I have 100 Avaya servers, mix of AAM, AES, CM and SMGR, and all of my licensing expires on 12/31, does that mean that nothing works on January 1st?

basically, if I let the licenses expire and try to use a phone on January 1, will the phone work? will I have dial tone or does everything go into a restricted mode and I can no longer use my PBX and associated servers.

and yes, I know Avaya gives your a 30-day grace period after licenses expire but let's pretend that the grace period is completely used up. what happens then?

 

[wpetilli]

hmmm, that's new. Since when do licenses expire? Is that subscription?

 

[kyle555]

Grace works different on different products. CM will not let you do admin after 30 days but it'll always process calls.

AES craps out after a month, but if you repoint to a dead IP, it'll work for a month and need a reboot.

Bottom line, if you're on subscription, you need to get new licenses in time

 

[AvayaRed]

I am assuming your example is subscription correct @learningSkype?

How it was explained to me is WebLM would talk to PLDS to see if subscription licenses are active. Customers would have to renew the license for it to renew/reactivate and use it. I have not had experience with subscription with Avaya but at other companies, in subscription you do not own the license like perpetual and are just "renting it out for the length of contract". So you have to keep paying to use the service.

I was told from a peer Avaya wants to move to recurring revenue so customers do not sit on old releases and do not see revenue for X amount of years since they did not upgrade. Just the way all companies are going now, cisco as well. Still a lot of CM 4.x, 6.x and CS1000 still in the wild.

 

[learningSkype]

thanks all.

we have a bunch of servers running on versions 7 and 8 while Avaya is running version 10.x for most applications.

from the info everyone has provided, it sounds like AES is the most touchy one and would need to be renewed, if Avaya will even allow the licensing to be renewed on a version 7.x server.

as for the CM, we don't care as much. AAM can go away, not worried about those servers either. we'll have to look at their other products, like ASM, CMS, CES and SMGR.