Avaya IPoffice R8(43) incoming call drops after 60sec. 1

[SyedM]

Hello All.

I have this IPO R8(43) with SIP Trunks using IP authentication. Incoming calls drops after 60sec. and gives fast busy on incoming calls when system is idle for more than 2 mins. Out going is fine.
Under System Status it shows trunks as idle. there has to be a timeout tab somewhere, cannot find it need help here.

thanks.

 

[SyedM]

right now binding refresh rate under LAN2 Network Topology is set to 300 sec. i can change it to 3600sec. but then what will happen after an 1hr?

 

[jamie77]

We had this, but dropping on 30 secs ish. Our SIPs are Gamma IP Auth though.

Turned out to be our router not doing the SIP ALG correctly. Kept sending the internal IP rather than public. We were seeing a 403 forbidden when dropped.

this was on R8.1 Beta though, but like I said, it wasn't an IPO Problem.

If you are looking at binding refresh, make it shorter. but 300 should be fine. You need to ask your ITSP what they want on this.

Jamie Green

Football is not a matter of life and death-It is far more important!!!!

 

[SyedM]

ITSP have no information on this.. all they said configure the ip address and it should work. we are using Cisco RV082 router; port 5060 and all port are open from/to IPO.

 

[hairlessupportmonkey]

Turn off SIP and H323 inspect maps - or formally called fixups.

also enable the keep alive on the LAN network topology under VoIP for which the traffic is passing.

ACSS - SME
General Geek

 

[Bas1234]

Use these commands for Cisco.

Cisco Fix-ups.
no fixup protocol sip 5060
no fixup protocol sip udp 5060

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[hairlessupportmonkey]

Actually that Cisco RV082 is a linksys - and found this thread warning people off them

http://forums.anandtech.com/showthread.php?t=2226970

ACSS - SME
General Geek

 

[SyedM]

hello hairlessupportmonkey,

i don't see this option in Manager 10. "Turn off SIP and H323 inspect maps - or formally called fixups."

 

[SyedM]

Outgoing calls also drops after 60 sec..

 

[amriddle01]

Those are Cisco configuration entries, not for the IP Office

 

[SyedM]

this a basic Small business router, and doesnot have this feature available.

 

[amriddle01]

Most do, some are hidden CLI commands (Drayteks are like this) and don't appear in the GUI

 

[SyedM]

It was the router causing calls to drop due to firewall.
Lesson learned : Never use soho routers

Thanks for all of your help.

 

[hairlessupportmonkey]

feel free to reward those who pointed you in the right direction!

ACSS - SME
General Geek

 

[SyedM]

Thanks for your help hairlessupportmonkey.