Avaya IPOffice Dect-R4: calls to Dect devices switched off (no notification when switched on again) 1

[Raff-Tech]

Hi all,
with Dect-R4 and Avaya-IPOffice: calls to Dect devices switched-off are not shown in the display when switched-on again.
Is there a way to consult in the dects, when switching-on, the calls received while they are not active?

Thank you in advance!

 

[sizbut]

I don't think the DECT handsets use the centralized call log feature used by most of the Avaya deskphones and applications. Instead each handset keeps its own local call log on the handset, and so doesn't know anything about missed calls that occur when the handset is switched off.

If its truely urgent, the only thing I can think of is to give the DECT users access to one-X Portal or the User Portal or a twinned deskphone which will show the users centralized call log.

Stuck in a never ending cycle of file copying.

 

[Raff-Tech]

Ok thanks, but unfortunately not all users (in production) can access to one-X/User-Portal. However, we'll try to enable this solution to those who can use it.
Thank you