Avaya IPOCC Webchatapp not connecting to topic1

[Bidemi]

Hello,

please i am having issues connecting Avaya IPOCC WebchatApp to a chat session. It gives the following error on the Logs:

"K7818a 12:58:46.110 WCPROXY_Core_Warning Session (54b6ae69-c8e3-44c3-a455-112a03ad732a) works on DEAD END--> some client works with an illegal session
K7817a 12:58:46.110 WCPROXY_Core_Warning WebChatSOAP.createSession():> session creation failed for user
M6155a 13:29:59.584 WCPROXY_Core_Error Anonymous login failed.:

M6154a 13:29:59.584 WCPROXY_Core_Error WebChatSessionFactory.createSesson():> connection to cdlavayaipocc.fcmb.com:5,222 failed
M6152a 13:29:59.582 WCPROXY_Core_Error XMPPClient():> server login failure --> please check credentials or anonymous option of server"

I am using Open Fire as XMPP. It seems the issue is with the XMPP credentials, which i have corrected so many times:
XMPP Host Name:
Port:5222
XMPP Domain: same as open fire

I am not sure of how to troubleshoot further.Any ideas?

 

[peji4422]

Hi

Still in training for the IPOCC but looking at your logs this string looks a bit faulty, dont think it should be a comma in the port number?

M6154a 13:29:59.584 WCPROXY_Core_Error WebChatSessionFactory.createSesson():> connection to cdlavayaipocc.fcmb.com:5,222 failed

 

[Bidemi]

yeah, you are right.i don't think there should be comma in the port number, but that is what is showing in the logs?

please can anyone show me a WebchatApp.properties file that works already for Avaya Java Webchat Examples?

Thanks

 

[Bidemi]

It is working now,it wasn't able to create a user session on the XMPP Server.