Jontu Kontar
IS-IT--Management
Current Setup
Equipment
Cisco 1941 -- c1900-universalk9-mz.SPA.152-4.M3.bin
HP E5412zl -- K.15.13.0005
Avaya IPO 500 V1 -- 8.0 (56)
Avaya 9611 -- S9608_11HALBR6_2_0_09_V452.tar
Windows 2008 R2 | IIS
Settings Router / Switch
Data/Untagged VLAN: 2
Voice/Tagged VLAN: 12
VLAN 2 - DHCP Option Code:
VLAN 12 - DHCP Option Code:
IIS Access Log
10.18.128.188, -, 1/29/2014, 9:26:19, W3SVC1, RYDELL-WLO-WG1, 10.18.40.41, 15, 172, 361, 200, 0, GET, /avaya/96x1Hupgrade.txt, -,
10.18.128.188, -, 1/29/2014, 9:26:25, W3SVC1, RYDELL-WLO-WG1, 10.18.40.41, 78, 177, 1733, 200, 0, GET, /avaya/H323_96x1Hupgrade.txt, -,
10.18.128.188, -, 1/29/2014, 9:26:31, W3SVC1, RYDELL-WLO-WG1, 10.18.40.41, 15, 172, 771, 200, 0, GET, /avaya/46xxsettings.txt, -,
...
WireShark Packet Capture
Phone Log
46xxsettings.txt
Issue
The 9611G does not seem to be able to find the pbx, which is causing it to hang on "Waiting for LLDP" before restarting. Looking at the log files, it seems that the 9611 is reporting downloading 2 files, that the HTTP server has no record of it downloading nor does a Wireshark packet capture have any indication that the request was even made. The "custom/default.txt" file contains the address of the pbx, so if that is not actually downloading the problem makes perfect sense. The question is why?
Why is it saying that it has downloaded the file, when it hasn't. Why does it not download the file?
Other Information
1. I have loaded each URL into my web browser and they respond normally by serving out the txt file containing the configuration.
2. I have other phones, 30 x 9620C's, that work fine on this configuration.
Equipment
Cisco 1941 -- c1900-universalk9-mz.SPA.152-4.M3.bin
HP E5412zl -- K.15.13.0005
Avaya IPO 500 V1 -- 8.0 (56)
Avaya 9611 -- S9608_11HALBR6_2_0_09_V452.tar
Windows 2008 R2 | IIS
Settings Router / Switch
Data/Untagged VLAN: 2
Voice/Tagged VLAN: 12
VLAN 2 - DHCP Option Code:
Code:
option 242 ascii "L2Q=1,L2QVLAN=12,VLANTEST=0"
option 176 ascii "L2Q=1,L2QVLAN=12,VLANTEST=0"
VLAN 12 - DHCP Option Code:
Code:
option 242 ascii "HTTPSRVR=10.18.40.41,HTTPDIR=avaya"
option 176 ascii "HTTPSRVR=10.18.40.41,HTTPDIR=avaya"
IIS Access Log
10.18.128.188, -, 1/29/2014, 9:26:19, W3SVC1, RYDELL-WLO-WG1, 10.18.40.41, 15, 172, 361, 200, 0, GET, /avaya/96x1Hupgrade.txt, -,
10.18.128.188, -, 1/29/2014, 9:26:25, W3SVC1, RYDELL-WLO-WG1, 10.18.40.41, 78, 177, 1733, 200, 0, GET, /avaya/H323_96x1Hupgrade.txt, -,
10.18.128.188, -, 1/29/2014, 9:26:31, W3SVC1, RYDELL-WLO-WG1, 10.18.40.41, 15, 172, 771, 200, 0, GET, /avaya/46xxsettings.txt, -,
...
WireShark Packet Capture
Phone Log
Code:
DHCP = 0s
VLAN ID = 12
HTTP 1 [URL unfurl="true"]http://10.18.40.41/avaya/96x1Hupgrade.txt[/URL]
HTTP 1 200
HTTP 1 [URL unfurl="true"]http://10.18.40.41/avaya/H323_96x1Hupgrade.txt[/URL]
HTTP 1 200
HTTP 1 [URL unfurl="true"]http://10.18.40.41/avaya/46xxsettings.txt[/URL]
HTTP 1 200
HTTP 1 [URL unfurl="true"]http://10.18.40.41/avaya/custom/default.txt[/URL]
HTTP 1 200
HTTP 1 [URL unfurl="true"]http://10.18.40.41/96x1/h323/S9608_11HALBR6_3_0_37_V452.tar[/URL]
HTTP 1 200
Waiting for LLDP
...
46xxsettings.txt
Code:
IF $GROUP SEQ 2 GOTO GROUP_2
IF $GROUP SEQ 3 GOTO GROUP_3
IF $GROUP SEQ 4 GOTO GROUP_4
IF $GROUP SEQ 5 GOTO GROUP_5
IF $GROUP SEQ 6 GOTO GROUP_6
GET custom/default.txt
GOTO END
#### PARTS #######
# GROUP_2
GET custom/parts.txt
GOTO END
#### SERVICE #####
# GROUP_3
GET custom/service.txt
GOTO END
#### SALES #######
# GROUP_4
GET custom/sales.txt
GOTO END
#### BODYSHOP ####
# GROUP_5
GET custom/bodyshop.txt
GOTO END
#### OFFICE ######
# GROUP_6
GET custom/office.txt
GOTO END
# END
Issue
The 9611G does not seem to be able to find the pbx, which is causing it to hang on "Waiting for LLDP" before restarting. Looking at the log files, it seems that the 9611 is reporting downloading 2 files, that the HTTP server has no record of it downloading nor does a Wireshark packet capture have any indication that the request was even made. The "custom/default.txt" file contains the address of the pbx, so if that is not actually downloading the problem makes perfect sense. The question is why?
Why is it saying that it has downloaded the file, when it hasn't. Why does it not download the file?
Other Information
1. I have loaded each URL into my web browser and they respond normally by serving out the txt file containing the configuration.
2. I have other phones, 30 x 9620C's, that work fine on this configuration.