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AVAYA IPO No ID of Incoming on Second Call

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MIKEY-MIKE7

Technical User
Sep 23, 2019
8
US
Searching for guidance.or help on Avaya IP.Office with Digital phines and SIP trunking.

When a person is on a call and a second call comes in how can I make the second call coming in reflecr the phone number appear on display ? All i see is a second call coming in but cant see the number of the second caller coming in unless I put the first call on hold and then I can see the second call phone number.


Or is there a way if the second call if its internal they can see the dial extension is on another call. ?

Please.advise.

Greatly appreciated.
 
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