Avaya IPO call out

[ipcom123]

Dear experts,

I have ipo server edition 11.1 with all sip phones at hotel property.
Example Customer have 5 phones per room with different extension numbers.all guest room phones are sip phones.bittel sip phones
Example room with 7 as prefix 7201 is main Hunt group number for admin to call the guest.
And all 5 phones are 6201/5201/4201/3201/2201
But now if the guest call from anywhere out of 5 phones will the admin phone see the main room number as 7201.
Like dialing out from any extension in room it should reflect at admin as 7201.possible like bridging or anything

 

[Westi]

the caller ID is always the user not the group the phone is in so the front desk will see 6201/5201...

Bridging / internal twinning is only possible between 2 users not 5

You could name the different users almost the same but it will still show the extension and the name would then be showing the room #
Rm7201 Main
Rm7201 Desk
Rm7201 bathroom


the naming has to be slightly different otherwise the system will get angry.

Joe
FHandw, ACSS, ACIS

https://www.millsidetc.com/

 

[ipcom123]

My question if they dial from 5201 which is the bathroom phone will it be displayed as main room number 7201
Like customer need all calls from room 7201 to reflect as same main room number not different extension that we use to register

 

[Westi]

it will show 5201 not 7201

No number substitution when calling internally

Joe
FHandw, ACSS, ACIS

https://www.millsidetc.com/