Avaya IP500v2 Release 7.0 Huntgroup Embedded Voicemail Message/Greeting 1

[briskg]

Hi,

I'm trying to set-up Embedded VM greeting for the main Huntgroup but have had no luck trying to upload a file or change from options menu via the handset. Has anyone got a tried and tested way of doing this with a night mode button to turn on off? The standard message plays and a customers can leave a message (visual indicator set to flash on off). Don't understand what I have missed, been reading up for hours, need to get this working be Tuesday this week.

Your help is appreciated in advance

Thanks.
Kal

 

[intrigrant]

Assume the huntgroup name is "Main" and the number is 200
Create a new group named "NightShift", enable VM, no members and no overflow
Create a button on a users phone wich set the group "Main" in nightservice
Creat a Source number entry named "HMain" and one entry "V200"
Make this user a member of group "Main", it does not have to be enabled for ringing.
Set the group "NightShift" as target for the nightservice in the group "Main"
Create a shortcode like SC=*99 TN=?"Main" Action=VoicemailCollect Line ID=0

Dial *99, press 3 and record a new message
Push the nightshift button and dial 200
You should hear you night message, leave a message and the message light on the users extension will lit
Dial *99 or press the MESSAGE button and listen to the message.
Done, go home and give the partner a hug(or whatever)

 

[briskg]

Thanks, I'll try this in the morning.

 

[briskg]

Hi,

I still have a problem, the Greeting for the Hunt-group is still the same "Sorry there is know one to take your message...."
I've tried *99 ..... *17 option 3 but the message does not change. It seems like the ability to change a User message is easy and Hunt-group voice mail greeting is just not as easy. Can anyone assist?

Thanks

Kal.

 

[amriddle01]

*99 doesn't exist until you create the code with the correct feature and data entered, it's the exact same procedure as for a user once you have created the code. It can actually be anything that doesn't exist as a code already not just *99

 

[briskg]

Thanks however....

I've already done that.

Create a shortcode like SC=*99 TN=?"Main" Action=VoicemailCollect Line ID=0

This dosen't work from neither does using the M =Message button via desk phone their seems to be no menu option for Hunt group vm
but it does work for user VM message
Dial *99, press 3 and record a new message

Anyone else?

 

[derfloh]

Sounds like you here an announcement message instead of the voicemail greeting.

 

[briskg]

Could well be, I'll check the config again in the morning. Thanks to all for your help.