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Avaya IP Office
- Thread starter gseeger
- Start date
Yes you can!!
Bridged Appearance Buttons
A bridged appearance button shows the state of one of another user's call appearance buttons. It can be used to answer or join calls on that users call appearance button. It can also be used to make calls that the call appearance user can then join or retrieve from hold.
When the user's call appearance button alerts, any associated bridged appearance buttons on other user's phones also alert. The bridged appearance buttons can be used to answer the call on the call appearance button user's behalf.
When the call appearance button user answers or makes a call, any associated bridged appearance buttons on other user's phones show the status of the call, ie. active, on hold, etc. The bridged appearance button can be used to retrieve the call if on hold or to join the call if active (subject to intrusion permissions).
Note:
Bridged appearance buttons are different from the action of bridging into a call (joining a call). See Joining Other Calls (Bridging).
Greets Peter
Bridged Appearance Buttons
A bridged appearance button shows the state of one of another user's call appearance buttons. It can be used to answer or join calls on that users call appearance button. It can also be used to make calls that the call appearance user can then join or retrieve from hold.
When the user's call appearance button alerts, any associated bridged appearance buttons on other user's phones also alert. The bridged appearance buttons can be used to answer the call on the call appearance button user's behalf.
When the call appearance button user answers or makes a call, any associated bridged appearance buttons on other user's phones show the status of the call, ie. active, on hold, etc. The bridged appearance button can be used to retrieve the call if on hold or to join the call if active (subject to intrusion permissions).
Note:
Bridged appearance buttons are different from the action of bridging into a call (joining a call). See Joining Other Calls (Bridging).
Greets Peter
- Thread starter
- #4
I find the best way to twin the ports to getter than it look like,s it one station.
Twinning
Twinning is intended for users who have more than one phone, typically a user with both a desk phone and some form of wireless phone (for example DECT or WiFi). Twinning is not supported in North American locales and or for users with line appearance buttons.
Twinning is an exclusive one to one arrangement. Only one phone may be twinned with another, with one acting as the primary phone and the other the secondary phone.
With twinning in operation, calls to the user's primary phone are also presented to their twinned secondary phone. Other users cannot dial the secondary phone directly.
If the primary or secondary phones have call appearance buttons, they are used for the call alerting. If otherwise, then call waiting tone is used, regardless of the users call waiting settings. In either case, the Maximum Number of Twinned Calls setting below applies.
Twinned Handset: Default = Blank.
The drop-down list can be used to select an available user. Users not displayed in the list are already twinned with another user. If the list is greyed out, the user is a twinning destination and the primary to which is twinned is displayed. The secondary phone must be on the same IP Office. Twinning is not supported with a Small Community Network or external secondary.
Maximum Number of Twinned Calls: Default = 1.
If set to one, when either the primary or secondary phone are in use, any additional incoming call receives busy treatment. If set to two, when either phone is in use, it receives call waiting indication for any second call. Any further calls above two receive busy treatment.
Twinned Phone Operation Notes
Calls to and from the secondary phone are presented with the name and number settings of the primary.
The twinning user can transfer calls between the primary and secondary phones.
Calls will not ring at the secondary if the primary is logged off or set to do not disturb.
Logging off or setting do not disturb at the secondary only affects the secondary.
User buttons set to monitor the status of the primary also reflect the status of the secondary.
Depending on the secondary phone type, calls alerting at the secondary but then answered at the primary may still be logged in the secondary's call log. This occurs if the call log is a function of the phone rather than the IP Office system.
Greets Peter
Twinning
Twinning is intended for users who have more than one phone, typically a user with both a desk phone and some form of wireless phone (for example DECT or WiFi). Twinning is not supported in North American locales and or for users with line appearance buttons.
Twinning is an exclusive one to one arrangement. Only one phone may be twinned with another, with one acting as the primary phone and the other the secondary phone.
With twinning in operation, calls to the user's primary phone are also presented to their twinned secondary phone. Other users cannot dial the secondary phone directly.
If the primary or secondary phones have call appearance buttons, they are used for the call alerting. If otherwise, then call waiting tone is used, regardless of the users call waiting settings. In either case, the Maximum Number of Twinned Calls setting below applies.
Twinned Handset: Default = Blank.
The drop-down list can be used to select an available user. Users not displayed in the list are already twinned with another user. If the list is greyed out, the user is a twinning destination and the primary to which is twinned is displayed. The secondary phone must be on the same IP Office. Twinning is not supported with a Small Community Network or external secondary.
Maximum Number of Twinned Calls: Default = 1.
If set to one, when either the primary or secondary phone are in use, any additional incoming call receives busy treatment. If set to two, when either phone is in use, it receives call waiting indication for any second call. Any further calls above two receive busy treatment.
Twinned Phone Operation Notes
Calls to and from the secondary phone are presented with the name and number settings of the primary.
The twinning user can transfer calls between the primary and secondary phones.
Calls will not ring at the secondary if the primary is logged off or set to do not disturb.
Logging off or setting do not disturb at the secondary only affects the secondary.
User buttons set to monitor the status of the primary also reflect the status of the secondary.
Depending on the secondary phone type, calls alerting at the secondary but then answered at the primary may still be logged in the secondary's call log. This occurs if the call log is a function of the phone rather than the IP Office system.
Greets Peter
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