avaya ip office with netgear routers

[huskerman11]

i am installing a netgear m4100 router with 10.0 avaya ip office,i have to use same drops for computers and phones,what changes do i have to make to router in order for this to work,i have an ip conflict,i was told i need a range of ips from the switch to designate for all the phones,but the switch needs to be set up correctly,any help much appreciated

 

[intrigrant]

Netgear is not the most reliable brand to use, I consider it as a deluxe consumer product. Close to pro stuff but not good enough.

 

[pmcook]

The M4100 is a managed switch, not a router. You need 2 VLANs, one for the phones, one for data. You need to configure your DHCP server to properly distribute IP configurations based on VLAN tags. You need to add special settings for the Avaya IP office so the DHCP server hands out the gatekeeper address as well as the TFTP address. You need somebody who knows what they are doing.

 

[huskerman11]

yes i understand that,i have to use some of the same computer drops for the phones also or it would be easy,it goes from the cable modem to a cisco firewall then to the netgear 4100 managed switch,so my question really is what changes do i have to make to the manages switch and firewall to make it work,the ip 500 should be programmed correctly,appreciate the input thanks

 

[intrigrant]

What do you mean with "drops"? What do you want to achieve, It doesn't make sense to me. My first thought was that you have packet loss but reading it three times I suspect you need to configure it but you don't know how.
If so call a expert on ethernet routing, we are here to solve problems, not really to educate people and learn them how to do it while we invested a lot of money to get to that level.

 

[Westi]

drops = cable runs = single cable for voice and data utilizing the switch in the phone for PC purposes


Joe W.

FHandw, ACSS (SME), expired ACIS (SME)


"This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter

 

[pmcook]

Huskerman - I spelled out "what" you need to do. Exactly "how" to do that is dependent on the hardware. You need an IT tech.

 

[huskerman11]

exactly you must not be a cat5 person dont need educated have 30 years in the business if you have a problem responding to a thread dont respond,just thought if someone had a simple resolution to a configure issue with a netgear m4100 and a ip office,i believe i need to set up 2 vlans and separate the phones and the computers,i will be fine any other input much appteciated.

 

[holdmusic34]

In ROW (that's rest of the world-trust me American it exists) A drop is the act of dropping the cable between the ceiling space and the end point. Why not try to use non locale dependent terminology? Not all people here are English speakers.

From what you wrote I would say 'of course you would use the same drops for computers and phones. Why wouldn't you?' Whether you install 2 or ten cables to a location you should always use the same drop.
See what he means? And he's still tried to make an effort to decipher your gigo for free.
I've done Cat6 cabling projects that have taken three years and I've never called a third fixed data outlet a drop. First fix maybe...when I've got a T-bar ceiling and the tiles haven't been installed and the rondo is still in place and I'm trying to get it to second fixed. But a third fixed outlet is an outlet, to, data point, socket.

"There is one hope, and, as usual, it's Norwegian!"
Professor Farnsworth, Futurama

 

[pmcook]

Huskerman - I gave you an honest reply. *What* you want to do can be detailed in steps. *How* you go about it is specific to the hardware you have. You cannot keep a router separate from a switch in your thinking as if the two were the same. Therefore you need somebody to help you with this on site or you will never figure it out. You did not even describe how your DHCP is being managed? Is it via a gatewaydevise like a firewall? Is it through DHCP server on a Windows or Linux server? Not just any DHCP server will do. It has to be one that can do more than just hand out an IP address/ mask / gateway and DNS server address. Are you using the DHCP server of the IPO itself? If so then there are other considerations. Do yourself a favor, hire a competent person to come in and set it up for you. DHCP can be tricky in a VLAN as it works at a deeper hardware layer and can distribute address across multiple VLANs. Unless you specifically accommodate this, your phones will be getting incorrect IP adresses and VLAN tags.

 

[huskerman11]

appreciate the input pm cook,yes i am going to get someone else involved,its a configuration issue between the netgear switches and the ip office and their network,i will get it figured out,thank you

 

[gkittelson]

Huskerman, it is easy to do this in a Netgear unit. We used to separate the phone and computer VLANs but stopped doing it, we just got no benefit from it. Let the phone system do DHCP on the phones and the router or server do DHCP for the computers, etc. on the network.

To actually do the VLANs on the switches go to VLAN configuration, and add a phone VLAN. Then tag all the ports in the switch to that vlan. They will show a T. For one port, the one that goes to the phone system, make it untagged. Also go into the PVID configuration for that port that is U and make the PVID match the VLAN for your phone VLAN.

Then everything should work. Also, don't forget to save the config on the switch. You don't want to lose it on a reboot!

A lot of people disparage the Netgear products, but we love the free partner support and the lifetime warranty. I sell a lot of Netgear switches with my Avaya phone systems, and we have very little trouble with them.

If you look I bet this is all described in much more detail on the Netgear website in a white paper. Or, you can call Netgear. They should be very friendly and help you.

I just gave you what I remember offhand...

Guy

 

[TexasBear]

I've always found it easier to leave VLANs alone unless you have separate CAT5e drops for voice and data, or it is a large install. Up to 50 users or less, there shouldn't be any congestion anyway on a modern 100/1000 network. Like Guy said, you can forget VLANs and just setup Avaya to provide DHCP services to phones only. Setup your primary DHCP server (router, domain controller, etc) to a range of x.x.x.100-199 and Avaya to x.x.x.200-250.

 

[pmcook]

Do you really want anyone with a free Wireshark program to be able to record all of your company' phone calls? Without anyone knowing it?

 

[amriddle01]

Do you really want anyone with a free Wireshark program to be able to record all of your company' phone calls? Without anyone knowing it?

You would also need a port mirroring switch connected to the system/systems switchport, unless their network runs on hubs....but it isn't really about security

 

[pmcook]

Why? If you're running flat with one subnet just plug a laptop in and fire up the Wireshark and start collecting packets. You'd be surprised how many times I've seen unmanaged switches used for both voice and data and the poster implied that is what they use.