Dear Friends
we need expert advice for our IP office.
we have IP office 500 and Ericsson MD-110 (WE CONNECTED THEM EACH OTHER VIA ANALOG EXTENSIONS)
there are 4 extensions coming from MD-110 and connected to AVAYA Trunk ports.
also 4 extension going from AVAYA to MD-110 Trunk ports.
AVAYA Extension starting from 6100
and Ericsson extension starting form 1000
and we have access code 53 at both systems.
example when we want to dial Ericsson extension from AVAYA we dial 531000(1000 is extension of Ericsson)
and same when dial from Ericsson we dial 536100 (6100 is AVAYA extension)
and its working well without any issue so far.
now what we need to dial the extension with out access codes.
so i create short like this in AVAYA system.
Code=1xxx
Feature=Dial
Telephone Number=N
Line Group Id=3 (ID 3 is our trunks id coming from Ericsson)
but call is not going through.
is this short code is correct.
Regards
we need expert advice for our IP office.
we have IP office 500 and Ericsson MD-110 (WE CONNECTED THEM EACH OTHER VIA ANALOG EXTENSIONS)
there are 4 extensions coming from MD-110 and connected to AVAYA Trunk ports.
also 4 extension going from AVAYA to MD-110 Trunk ports.
AVAYA Extension starting from 6100
and Ericsson extension starting form 1000
and we have access code 53 at both systems.
example when we want to dial Ericsson extension from AVAYA we dial 531000(1000 is extension of Ericsson)
and same when dial from Ericsson we dial 536100 (6100 is AVAYA extension)
and its working well without any issue so far.
now what we need to dial the extension with out access codes.
so i create short like this in AVAYA system.
Code=1xxx
Feature=Dial
Telephone Number=N
Line Group Id=3 (ID 3 is our trunks id coming from Ericsson)
but call is not going through.
is this short code is correct.
Regards