Aribeiro73
Vendor
Hi,
I'm having this problem in a client:
IP Office IP 500V2 - 8.0.44
Application Server - 8.0.8-14
When the office is closed, he wants that the clients listen to a prompt telling that the office is closed and may leave a message.
I used the voice question option in the voicemail, and sending the message to a voice mailbox. But when i access the voice mailbox in the user phone i can see the new message, but when i press to play, it doesn't do anything.
If i change to the "Leave Mail" option, i can play the message. The problem is that i can't put the prompt the client wants.
Does any one add this problem and solved it?
Thanks
I'm having this problem in a client:
IP Office IP 500V2 - 8.0.44
Application Server - 8.0.8-14
When the office is closed, he wants that the clients listen to a prompt telling that the office is closed and may leave a message.
I used the voice question option in the voicemail, and sending the message to a voice mailbox. But when i access the voice mailbox in the user phone i can see the new message, but when i press to play, it doesn't do anything.
If i change to the "Leave Mail" option, i can play the message. The problem is that i can't put the prompt the client wants.
Does any one add this problem and solved it?
Thanks