chrissymer1
Technical User
We are trying to implement avaya ip office and although we can get it to register with the service provider, it stays up for 2o seconds then the link is disabled . Looking at the trace the service provider send a SIP OPTIONS INFO ping to the AVAYA and it has to respond and send back a reply in order to keep the link up. From the logs we see the INFO message recieved on the AVAYA but it responds with the below syntax how do we get the IP OFFICE to respond back to the service provider instead of the below response
Sip: Unsupported sip incoming method on trunk interface <INFO> - ignoring
1262875mS Sip: Cannot accept call: reason=405 (Method Not Allowed)
Sip: Unsupported sip incoming method on trunk interface <INFO> - ignoring
1262875mS Sip: Cannot accept call: reason=405 (Method Not Allowed)