I just installed a new IP office 500 release 11.4 . When I first started it up , I had a combo card in slot 1, a ATM 4v2 in slot 2 and a 8 port digital card in slot 3. The customer decided that they did not need the ATM card so I replaced it with a combo card.
The system will not recognize the 2nd combo card and still thinks it is the ATM card. I have restarted the system, re-seated the cards. I have also changed slots . I moved the combo card to slot 3 and the 8 port digital card to slot 2. After I swapped the 2, the system sees a ATM card in slot 3. So basically anywhere I put the combo card, the system sees it as an ATM card.
Any advice on how to clear it would be greatly appreciated.
The system will not recognize the 2nd combo card and still thinks it is the ATM card. I have restarted the system, re-seated the cards. I have also changed slots . I moved the combo card to slot 3 and the 8 port digital card to slot 2. After I swapped the 2, the system sees a ATM card in slot 3. So basically anywhere I put the combo card, the system sees it as an ATM card.
Any advice on how to clear it would be greatly appreciated.