Avaya IP Office 500 Upgrade

[jdaley1980]

I have 3 sites that have avaya ip office 500 v2 that are still on R6. I had to buy a new combo card for one of them and I couldn't get it to work. The PCS on my control unit is PCS-03 and the PCS on the combo card is PCS-10. The control unit doesn't recognize the combo card or the ATM4 card on it.
Now I'm affraid that any new equipment I buy for these PBX's won't work cause they are newer than the control units I currently have. Will upgrading to R7 or R8 fix this problem? If it does will I have install the R7 upgrade first then install the R8 upgrade or can I just go ahead and go straight to R8?

 

[tlpeter]

You need to upgrade to 6.1.22 and then it will work.


BAZINGA!

I'm not insane, my mother had me tested!

 

[hairlessupportmonkey]

The new PCS07 IP500 ATM4 Combo card and PCS10 ATM4U Daughter card require a
minimum software level for the card to be recognized in an IP500 system. The IP Office
must be running a minimum software level of 6.1(20) or 7.0(12). The Combo card and
ATM4U Daughter card will not function with earlier releases of IP Office software.

ACSS - SME
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