As stated in previous posts I have been thrown into this position with zero documentation on this system. Users are attempting to call numbers located in Canada. We have to dial 9 to reach an outside line then they dial the number 1-819-849-XXXX, and receive and error tone. If they dial a known cell number in the same area code 1-819-570-XXXX an operator comes on say you do not need to dial 0 after the country code when dialing this country. even though the user did not dial 0 so it must be getting added in somewhere just not sure where.
I have checked his COR and that has a FRL of 7.
Disp ars ana 819 :
Dialed string | Total | Rte Pat | Call typ
819 | mn10mx10 | 6 | fnpa
Disp route-pattern 6
Grp No | FRL | NPA | no. Del digits
3 | 6 | 518 | 3
BBC value 0 1 2 3 4 w TSC ITC BCIE Service/Feature
y y y y y n n unre SDN
Not really sure what else to check and what else to do. I have attempt to do some commands that were suggested in other posts but they don't work. Any help with this would be greatly appreciated.
I have checked his COR and that has a FRL of 7.
Disp ars ana 819 :
Dialed string | Total | Rte Pat | Call typ
819 | mn10mx10 | 6 | fnpa
Disp route-pattern 6
Grp No | FRL | NPA | no. Del digits
3 | 6 | 518 | 3
BBC value 0 1 2 3 4 w TSC ITC BCIE Service/Feature
y y y y y n n unre SDN
Not really sure what else to check and what else to do. I have attempt to do some commands that were suggested in other posts but they don't work. Any help with this would be greatly appreciated.