Avaya G3si and Microcall 1

[notecher]

Recently switched to ISDN. Microcall is picking up the entire dialed number on outgoing calls but cuts off the last 3 digits of the incoming ANI. What am I programming wrong??

 

[OldPhoneGuy]

Here is how my CDR is set up to work with Microcall and ISDN PRI. (Working on a Definity R6) I'm recording ten digits in and out in Microcall.

CDR SYSTEM PARAMETERS

Node Number (Local PBX ID): 2 CDR Date Format: month/day
Primary Output Format: unformatted Primary Output Ext: eia
Secondary Output Format:
Use ISDN Layouts? n EIA Device Bit Rate: 4800
Use Enhanced Formats? n
Modified Circuit ID Display? n Remove # From Called Number? n
Record Outgoing Calls Only? n Intra-switch CDR? n
Suppress CDR for Ineffective Call Attempts? y Outg Trk Call Splitting? y
Disconnect Information in Place of FRL? n Outg Attd Call Record? y
Interworking Feat-flag? n
Force Entry of Acct Code for Calls Marked on Toll Analysis Form? n
Calls to Hunt Group - Record: member-ext
Record Called Vector Directory Number Instead of Group or Member? n

Inc Trk Call Splitting? n
Record Non-Call-Assoc TSC? n
Record Call-Assoc TSC? n Digits to Record for Outgoing Calls: dialed
Privacy - Digits to Hide: 0 CDR Account Code Length: 2

 

[prflash]

We recently have installed a G700 S8300 CM 3.1. We cannot get the CDR link to stay up. It goes up and down and during these periods we get some call records but are missing quit a few. We use VXtracker as our CDR application. I have verified 3 times all the settings and administration in both the VXtracker and the S8300 to be ight out of the manual. Any help will do?

Prflash

 

[notecher]

oldphoneguy.........you solved my problem. Thanks for the help.