TigerWoods33
Systems Engineer
We use Bell as our SIP provider and they have recently provided us with a report of calls that would be marked as "blocked" per the new CRTC policy being enforced in Canada.
All of our regular outbound calls are configured properly, but it looks like we have some issues with forwarding/twinning users showing up on the "blocked" report.
We have Avaya IPO R11 SP1.
We use 9 for "line out" so naturally that is the first digit we tell our users to add in front of their mobile numbers for forwarding/twinning.
Because of how slow the report is taking by Bell to give us results...
A) Has anyone configured their systems (including forwarding/twinning) to be ready for this policy being enforced?
B) Is there a way to track the outbound CLID being sent to Bell on our SIP Trunk so that I could actively complete tests?
Thanks!
All of our regular outbound calls are configured properly, but it looks like we have some issues with forwarding/twinning users showing up on the "blocked" report.
We have Avaya IPO R11 SP1.
We use 9 for "line out" so naturally that is the first digit we tell our users to add in front of their mobile numbers for forwarding/twinning.
Because of how slow the report is taking by Bell to give us results...
A) Has anyone configured their systems (including forwarding/twinning) to be ready for this policy being enforced?
B) Is there a way to track the outbound CLID being sent to Bell on our SIP Trunk so that I could actively complete tests?
Thanks!