Hi All,
Having a few issues with eqinox over the last few weeks turned out to be firewall issue. But now we are having issues with PPM data.
SAC etc now seems to work but contact info via PPM from CM to client doesnt seem to work. So when you search for a CM extension via name it doesnt pick anything up. Contacts on the SMGR do work however.
Now im being told this wont work on Equinox is not a feutre that was implmented.
However this also doesnt work on my SIP deskphone when I use the contacts button but searching online says this should work? exactly same as eqiunox client SMGR contacts appear but CM ones dont
Doing a trace on SM when searching for CM users on Sip deskphone doesnt show some PPM data sore usersearch but on eqinox nothing is showing on the trace when you do a search.
Sip deskphone 9641
android eqiunox
Aura version 7.0 throughout
Having a few issues with eqinox over the last few weeks turned out to be firewall issue. But now we are having issues with PPM data.
SAC etc now seems to work but contact info via PPM from CM to client doesnt seem to work. So when you search for a CM extension via name it doesnt pick anything up. Contacts on the SMGR do work however.
Now im being told this wont work on Equinox is not a feutre that was implmented.
However this also doesnt work on my SIP deskphone when I use the contacts button but searching online says this should work? exactly same as eqiunox client SMGR contacts appear but CM ones dont
Doing a trace on SM when searching for CM users on Sip deskphone doesnt show some PPM data sore usersearch but on eqinox nothing is showing on the trace when you do a search.
Sip deskphone 9641
android eqiunox
Aura version 7.0 throughout