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Avaya DMCC Integration 103.x NRX 6.6.2 UP2 ( invalidDeviceState) for some Conference Resources

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Mar 9, 2010
65
US
Hi Everyone,

Does anyone have any idea why on a Nice NRX with Active Avaya Integration 10.3.x has issues with some conference resources? When they CF resources are active in the pool they cause invalidDeviceState errors and no recording is done. These resources are (supposedly) configured the same as the remainder of the CF resources which don't show any issues. What could be causing this?

Thanks.

Juan Rivera
Senior Telecomm. Technician
Micro Strategies, Inc
 
What type of recording? svc-obsv or single step conference? Is the 'invalid device state' that of the recording dmcc phone or that of the phone it's trying to record?

I've seen things unrelated to the recorder where certain calls couldn't be recorded because they were internal and there was privacy on the calling party's side and there's a special tweak I think to allow an adjunct to listen in to that call when a private user's call is to a destination on the switch that is intended to be recorded.

If you're looking at certain DMCC ports in particular that aren't working right? I'd look for denial events and errors logged against those stations.
 
Is there anything you can tell me on what is a possible problem? I am providing the logs relating to conference resource 18651 and the process string of #!1000063.

2018-02-21 16:41:00.014 INFO Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:41:00.030 INFO [#!1000063]Found new entry
2018-02-21 16:41:00.030 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:41:00.030 INFO [#!1000063]Wait has been set (0s)
2018-02-21 16:41:00.935 INFO [#!1000063]Wait done
2018-02-21 16:41:00.935 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:41:00.935 INFO [#!1000063]Query device
2018-02-21 16:41:00.935 INFO [#!1000063]Querying device (18651) with invoke ID [17]
2018-02-21 16:41:00.935 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:41:00.981 INFO [#!1000063]CSTA Confirmation Invoke ID: 17 /Ref:1000063 / event 38
2018-02-21 16:41:00.981 INFO [#!1000063]CSTA Confirmation Invoke ID: 17 /Ref:1000063 / event 38
2018-02-21 16:41:01.449 INFO [#!1000063]Querying device (18651) done
2018-02-21 16:41:01.449 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:41:01.512 INFO [#!1000063]Wait done
2018-02-21 16:41:01.512 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:41:01.559 INFO [#!1000063]CSTA Confirmation Invoke ID: 52 /Ref:1000063 / event 114
2018-02-21 16:41:01.559 INFO [#!1000063]CSTA Confirmation Invoke ID: 52 /Ref:1000063 / event 114
2018-02-21 16:41:01.559 INFO [#!1000063]Monitor crossref : 7
2018-02-21 16:41:01.559 INFO [#!1000063]Call Filter : 00008000
2018-02-21 16:41:01.559 INFO [#!1000063]Agent Filter : 000000fc
2018-02-21 16:41:01.559 INFO [#!1000063]Feature Filter : 00000090
2018-02-21 16:41:01.559 INFO [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:41:01.559 INFO [#!1000063]Private Filter : 00000000
2018-02-21 16:41:01.668 INFO [#!1000063]>[61][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:41:01.668 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:41:01.777 INFO [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:01.777 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:01.777 INFO [#!1000063]>[75][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:41:01.777 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:41:02.011 INFO [#!1000063]<[MonitorStartResponse][monitorCrossRefID]40693[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:41:02.011 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:02.011 INFO [#!1000063]>[94][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:41:02.011 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:41:02.339 INFO [#!1000063]<[MonitorStartResponse][monitorCrossRefID]40518[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:41:02.339 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:02.339 INFO [#!1000063]>[116][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:41:02.339 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:41:02.495 INFO [#!1000063]<[MonitorStartResponse][monitorCrossRefID]40509[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:41:02.495 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:02.495 INFO [#!1000063]>[128][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:02.495 INFO Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:03.072 INFO [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge
Code:
1
2018-02-21 16:41:03.072 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:06.410 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:41:06.410 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:41:06.410 INFO  [#!1000063]>[400][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:41:06.410 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:41:07.315 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:41:07.315 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:07.315 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:41:07.315 INFO  [#!1000063](0463)Making call on device 18651 to nr *333072
2018-02-21 16:41:07.315 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:41:08.329 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:41:08.329 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:12.759 INFO  [#!1000063]CSTA Confirmation Invoke ID: 463 /Ref:1000063 / event 53
2018-02-21 16:41:12.759 INFO  [#!1000063]CSTA Confirmation Invoke ID: 463 /Ref:1000063 / event 53
2018-02-21 16:41:12.759 INFO  [#!1000063]csta unv err   : 21 GENERIC_STATE_INCOMPATIBILITY
2018-02-21 16:41:12.775 INFO  [CConferenceResource::removeConferenceResource] Found phone with target ref 1000063 and [Id:-1]
2018-02-21 16:41:12.806 INFO  Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:41:12.869 INFO  [#!1000063]Found new entry
2018-02-21 16:41:12.869 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:41:12.869 INFO  [#!1000063]Wait has been set (0s)
2018-02-21 16:41:13.103 INFO  [#!1000063]Wait done
2018-02-21 16:41:13.103 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:41:13.103 INFO  [#!1000063]Query device
2018-02-21 16:41:13.103 INFO  [#!1000063]Querying device (18651) with invoke ID [720]
2018-02-21 16:41:13.103 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:41:13.149 INFO  [#!1000063]CSTA Confirmation Invoke ID: 720 /Ref:1000063 / event 38
2018-02-21 16:41:13.149 INFO  [#!1000063]CSTA Confirmation Invoke ID: 720 /Ref:1000063 / event 38
2018-02-21 16:41:13.259 INFO  [#!1000063]Querying device (18651) done
2018-02-21 16:41:13.259 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:41:13.259 INFO  [#!1000063]Wait done
2018-02-21 16:41:13.259 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:41:13.274 INFO  [#!1000063]CSTA Confirmation Invoke ID: 723 /Ref:1000063 / event 114
2018-02-21 16:41:13.274 INFO  [#!1000063]CSTA Confirmation Invoke ID: 723 /Ref:1000063 / event 114
2018-02-21 16:41:13.274 INFO  [#!1000063]Monitor crossref   : 164
2018-02-21 16:41:13.274 INFO  [#!1000063]Call Filter        : 00008000
2018-02-21 16:41:13.274 INFO  [#!1000063]Agent Filter       : 000000fc
2018-02-21 16:41:13.274 INFO  [#!1000063]Feature Filter     : 00000090
2018-02-21 16:41:13.274 INFO  [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:41:13.274 INFO  [#!1000063]Private Filter     : 00000000
2018-02-21 16:41:13.383 INFO  [#!1000063]>[724][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:41:13.383 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:41:14.241 INFO  [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:14.241 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:14.241 INFO  [#!1000063]>[770][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:41:14.241 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:41:14.600 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38920[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:41:14.600 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:14.600 INFO  [#!1000063]>[792][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:41:14.600 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:41:15.786 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38907[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:41:15.786 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:15.786 INFO  [#!1000063]>[809][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:41:15.786 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:41:16.191 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38895[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:41:16.191 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:16.191 INFO  [#!1000063]>[827][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:16.191 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:17.268 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:41:17.268 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:41:17.268 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [1]
2018-02-21 16:41:17.268 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:22.260 INFO  [#!1000063]>[854][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:22.260 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:22.260 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:41:22.260 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:41:22.260 INFO  [#!1000063]>[855][UnregisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:22.260 WARN  [#!1000063] sending an UnRegisterTerminalRequest for 18651 because the Registration failed multiple times
2018-02-21 16:41:22.260 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [2]
2018-02-21 16:41:22.260 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:22.322 INFO  [#!1000063]<[UnregisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[code]2000[reason]Client requested unregistration through API
2018-02-21 16:41:22.322 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:27.236 INFO  [#!1000063]>[856][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:27.236 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:27.689 INFO  [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge[code]1
2018-02-21 16:41:27.689 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:27.798 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:41:27.798 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:41:27.798 INFO  [#!1000063]>[857][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:41:27.798 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:41:27.798 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:41:27.798 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:27.798 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:41:27.798 INFO  [#!1000063](0858)Making call on device 18651 to nr *333072
2018-02-21 16:41:27.798 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:41:28.016 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:41:28.016 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:28.016 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38920[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:41:28.016 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:32.837 INFO  [#!1000063]CSTA Confirmation Invoke ID: 858 /Ref:1000063 / event 53
2018-02-21 16:41:32.837 INFO  [#!1000063]CSTA Confirmation Invoke ID: 858 /Ref:1000063 / event 53
2018-02-21 16:41:32.837 INFO  [#!1000063]csta unv err   : 21 GENERIC_STATE_INCOMPATIBILITY
2018-02-21 16:41:32.852 INFO  [CConferenceResource::removeConferenceResource] Found phone with target ref 1000063 and [Id:-1]
2018-02-21 16:41:32.883 INFO  Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:41:32.946 INFO  [#!1000063]Found new entry
2018-02-21 16:41:32.946 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:41:32.946 INFO  [#!1000063]Wait has been set (0s)
2018-02-21 16:41:33.055 INFO  [#!1000063]Wait done
2018-02-21 16:41:33.055 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:41:33.055 INFO  [#!1000063]Query device
2018-02-21 16:41:33.055 INFO  [#!1000063]Querying device (18651) with invoke ID [860]
2018-02-21 16:41:33.055 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:41:33.102 INFO  [#!1000063]CSTA Confirmation Invoke ID: 860 /Ref:1000063 / event 38
2018-02-21 16:41:33.102 INFO  [#!1000063]CSTA Confirmation Invoke ID: 860 /Ref:1000063 / event 38
2018-02-21 16:41:33.102 INFO  [#!1000063]Querying device (18651) done
2018-02-21 16:41:33.102 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:41:33.211 INFO  [#!1000063]Wait done
2018-02-21 16:41:33.211 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:41:33.227 INFO  [#!1000063]CSTA Confirmation Invoke ID: 861 /Ref:1000063 / event 114
2018-02-21 16:41:33.227 INFO  [#!1000063]CSTA Confirmation Invoke ID: 861 /Ref:1000063 / event 114
2018-02-21 16:41:33.227 INFO  [#!1000063]Monitor crossref   : 165
2018-02-21 16:41:33.227 INFO  [#!1000063]Call Filter        : 00008000
2018-02-21 16:41:33.227 INFO  [#!1000063]Agent Filter       : 000000fc
2018-02-21 16:41:33.227 INFO  [#!1000063]Feature Filter     : 00000090
2018-02-21 16:41:33.227 INFO  [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:41:33.227 INFO  [#!1000063]Private Filter     : 00000000
2018-02-21 16:41:33.227 INFO  [#!1000063]>[862][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:41:33.227 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:41:33.227 INFO  [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:33.227 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:33.227 INFO  [#!1000063]>[863][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:41:33.227 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:41:33.539 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38894[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:41:33.539 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:33.554 INFO  [#!1000063]>[864][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:41:33.554 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:41:33.570 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38893[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:41:33.570 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:33.570 INFO  [#!1000063]>[865][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:41:33.570 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:41:33.570 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38892[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:41:33.570 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:33.570 INFO  [#!1000063]>[866][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:33.570 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:33.585 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:41:33.585 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:41:33.585 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [1]
2018-02-21 16:41:33.585 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:38.640 INFO  [#!1000063]>[867][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:38.640 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:38.640 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:41:38.640 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:41:38.640 INFO  [#!1000063]>[868][UnregisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:38.640 WARN  [#!1000063] sending an UnRegisterTerminalRequest for 18651 because the Registration failed multiple times
2018-02-21 16:41:38.640 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [2]
2018-02-21 16:41:38.640 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:38.702 INFO  [#!1000063]<[UnregisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[code]2000[reason]Client requested unregistration through API
2018-02-21 16:41:38.702 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:43.632 INFO  [#!1000063]>[869][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:43.632 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:43.725 INFO  [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge[code]1
2018-02-21 16:41:43.725 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:44.271 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:41:44.271 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:41:44.271 INFO  [#!1000063]>[870][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:41:44.271 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:41:44.271 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:41:44.271 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:44.271 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:41:44.271 INFO  [#!1000063](0871)Making call on device 18651 to nr *333072
2018-02-21 16:41:44.271 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:41:44.490 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:41:44.490 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:44.490 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38920[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:41:44.490 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:44.490 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38894[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:41:44.490 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:49.357 INFO  [#!1000063]CSTA Confirmation Invoke ID: 871 /Ref:1000063 / event 53
2018-02-21 16:41:49.357 INFO  [#!1000063]CSTA Confirmation Invoke ID: 871 /Ref:1000063 / event 53
2018-02-21 16:41:49.357 INFO  [#!1000063]csta unv err   : 21 GENERIC_STATE_INCOMPATIBILITY
2018-02-21 16:41:49.373 INFO  [CConferenceResource::removeConferenceResource] Found phone with target ref 1000063 and [Id:-1]
2018-02-21 16:41:49.404 INFO  Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:41:49.466 INFO  [#!1000063]Found new entry
2018-02-21 16:41:49.466 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:41:49.466 INFO  [#!1000063]Wait has been set (0s)
2018-02-21 16:41:49.575 INFO  [#!1000063]Wait done
2018-02-21 16:41:49.575 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:41:49.575 INFO  [#!1000063]Query device
2018-02-21 16:41:49.575 INFO  [#!1000063]Querying device (18651) with invoke ID [872]
2018-02-21 16:41:49.575 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:41:49.622 INFO  [#!1000063]CSTA Confirmation Invoke ID: 872 /Ref:1000063 / event 38
2018-02-21 16:41:49.622 INFO  [#!1000063]CSTA Confirmation Invoke ID: 872 /Ref:1000063 / event 38
2018-02-21 16:41:49.622 INFO  [#!1000063]Querying device (18651) done
2018-02-21 16:41:49.622 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:41:49.731 INFO  [#!1000063]Wait done
2018-02-21 16:41:49.731 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:41:49.747 INFO  [#!1000063]CSTA Confirmation Invoke ID: 873 /Ref:1000063 / event 114
2018-02-21 16:41:49.747 INFO  [#!1000063]CSTA Confirmation Invoke ID: 873 /Ref:1000063 / event 114
2018-02-21 16:41:49.747 INFO  [#!1000063]Monitor crossref   : 166
2018-02-21 16:41:49.747 INFO  [#!1000063]Call Filter        : 00008000
2018-02-21 16:41:49.747 INFO  [#!1000063]Agent Filter       : 000000fc
2018-02-21 16:41:49.747 INFO  [#!1000063]Feature Filter     : 00000090
2018-02-21 16:41:49.747 INFO  [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:41:49.747 INFO  [#!1000063]Private Filter     : 00000000
2018-02-21 16:41:49.747 INFO  [#!1000063]>[874][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:41:49.747 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:41:49.747 INFO  [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:49.747 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:49.747 INFO  [#!1000063]>[875][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:41:49.747 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:41:49.763 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38891[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:41:49.763 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:49.763 INFO  [#!1000063]>[876][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:41:49.763 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:41:49.778 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38890[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:41:49.778 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:49.778 INFO  [#!1000063]>[877][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:41:49.778 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:41:49.794 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38889[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:41:49.794 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:49.794 INFO  [#!1000063]>[878][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:49.794 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:49.794 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:41:49.794 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:41:49.794 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [1]
2018-02-21 16:41:49.794 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:54.895 INFO  [#!1000063]>[879][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:54.895 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:54.895 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:41:54.895 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:41:54.895 INFO  [#!1000063]>[880][UnregisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:41:54.895 WARN  [#!1000063] sending an UnRegisterTerminalRequest for 18651 because the Registration failed multiple times
2018-02-21 16:41:54.895 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [2]
2018-02-21 16:41:54.895 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:54.957 INFO  [#!1000063]<[UnregisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[code]2000[reason]Client requested unregistration through API
2018-02-21 16:41:54.957 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:41:59.825 INFO  [#!1000063]>[882][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:41:59.825 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:41:59.918 INFO  [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge[code]1
2018-02-21 16:41:59.918 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:00.792 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:42:00.792 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:42:00.792 INFO  [#!1000063]>[883][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:42:00.792 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:42:00.792 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:42:00.792 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:00.792 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:42:00.792 INFO  [#!1000063](0884)Making call on device 18651 to nr *333072
2018-02-21 16:42:00.792 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:42:00.807 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:00.807 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:00.807 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38920[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:00.807 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:00.807 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38894[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:00.807 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:00.807 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38891[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:00.807 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:05.846 INFO  [#!1000063]CSTA Confirmation Invoke ID: 884 /Ref:1000063 / event 53
2018-02-21 16:42:05.846 INFO  [#!1000063]CSTA Confirmation Invoke ID: 884 /Ref:1000063 / event 53
2018-02-21 16:42:05.846 INFO  [#!1000063]csta unv err   : 21 GENERIC_STATE_INCOMPATIBILITY
2018-02-21 16:42:05.862 INFO  [CConferenceResource::removeConferenceResource] Found phone with target ref 1000063 and [Id:-1]
2018-02-21 16:42:05.893 INFO  Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:42:05.955 INFO  [#!1000063]Found new entry
2018-02-21 16:42:05.955 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:42:05.955 INFO  [#!1000063]Wait has been set (0s)
2018-02-21 16:42:06.065 INFO  [#!1000063]Wait done
2018-02-21 16:42:06.065 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:42:06.065 INFO  [#!1000063]Query device
2018-02-21 16:42:06.065 INFO  [#!1000063]Querying device (18651) with invoke ID [885]
2018-02-21 16:42:06.065 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:42:06.127 INFO  [#!1000063]CSTA Confirmation Invoke ID: 885 /Ref:1000063 / event 38
2018-02-21 16:42:06.127 INFO  [#!1000063]CSTA Confirmation Invoke ID: 885 /Ref:1000063 / event 38
2018-02-21 16:42:06.127 INFO  [#!1000063]Querying device (18651) done
2018-02-21 16:42:06.127 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:42:06.236 INFO  [#!1000063]Wait done
2018-02-21 16:42:06.236 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:42:06.252 INFO  [#!1000063]CSTA Confirmation Invoke ID: 886 /Ref:1000063 / event 114
2018-02-21 16:42:06.252 INFO  [#!1000063]CSTA Confirmation Invoke ID: 886 /Ref:1000063 / event 114
2018-02-21 16:42:06.252 INFO  [#!1000063]Monitor crossref   : 167
2018-02-21 16:42:06.252 INFO  [#!1000063]Call Filter        : 00008000
2018-02-21 16:42:06.252 INFO  [#!1000063]Agent Filter       : 000000fc
2018-02-21 16:42:06.252 INFO  [#!1000063]Feature Filter     : 00000090
2018-02-21 16:42:06.252 INFO  [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:42:06.252 INFO  [#!1000063]Private Filter     : 00000000
2018-02-21 16:42:06.252 INFO  [#!1000063]>[887][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:42:06.252 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:42:06.252 INFO  [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:42:06.252 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:06.252 INFO  [#!1000063]>[888][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:42:06.252 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:42:06.267 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38888[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:42:06.267 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:06.267 INFO  [#!1000063]>[889][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:42:06.267 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:42:06.283 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38887[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:42:06.283 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:06.283 INFO  [#!1000063]>[890][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:42:06.283 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:42:06.299 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38886[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:42:06.299 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:06.299 INFO  [#!1000063]>[891][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:06.299 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:06.314 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:42:06.314 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:42:06.314 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [1]
2018-02-21 16:42:06.314 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:11.338 INFO  [#!1000063]>[892][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:11.338 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:11.650 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:42:11.650 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:42:11.650 INFO  [#!1000063]>[893][UnregisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:42:11.650 WARN  [#!1000063] sending an UnRegisterTerminalRequest for 18651 because the Registration failed multiple times
2018-02-21 16:42:11.650 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [2]
2018-02-21 16:42:11.650 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:11.712 INFO  [#!1000063]<[UnregisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[code]2000[reason]Client requested unregistration through API
2018-02-21 16:42:11.712 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:16.642 INFO  [#!1000063]>[894][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:16.642 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:16.751 INFO  [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge[code]1
2018-02-21 16:42:16.751 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:17.188 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:42:17.188 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:42:17.188 INFO  [#!1000063]>[895][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:42:17.188 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:42:17.188 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:42:17.188 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:17.188 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:42:17.188 INFO  [#!1000063](0896)Making call on device 18651 to nr *333072
2018-02-21 16:42:17.188 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:42:17.203 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:17.203 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:17.203 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38920[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:17.203 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:17.203 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38894[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:17.203 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:17.203 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38891[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:17.203 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:17.422 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38888[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:17.422 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:22.273 INFO  [#!1000063]CSTA Confirmation Invoke ID: 896 /Ref:1000063 / event 53
2018-02-21 16:42:22.273 INFO  [#!1000063]CSTA Confirmation Invoke ID: 896 /Ref:1000063 / event 53
2018-02-21 16:42:22.273 INFO  [#!1000063]csta unv err   : 21 GENERIC_STATE_INCOMPATIBILITY
2018-02-21 16:42:22.289 INFO  [CConferenceResource::removeConferenceResource] Found phone with target ref 1000063 and [Id:-1]
2018-02-21 16:42:22.320 INFO  Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:42:22.382 INFO  [#!1000063]Found new entry
2018-02-21 16:42:22.382 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:42:22.382 INFO  [#!1000063]Wait has been set (0s)
2018-02-21 16:42:22.492 INFO  [#!1000063]Wait done
2018-02-21 16:42:22.492 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:42:22.492 INFO  [#!1000063]Query device
2018-02-21 16:42:22.492 INFO  [#!1000063]Querying device (18651) with invoke ID [897]
2018-02-21 16:42:22.492 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:42:22.538 INFO  [#!1000063]CSTA Confirmation Invoke ID: 897 /Ref:1000063 / event 38
2018-02-21 16:42:22.538 INFO  [#!1000063]CSTA Confirmation Invoke ID: 897 /Ref:1000063 / event 38
2018-02-21 16:42:22.538 INFO  [#!1000063]Querying device (18651) done
2018-02-21 16:42:22.538 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:42:22.648 INFO  [#!1000063]Wait done
2018-02-21 16:42:22.648 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:42:22.663 INFO  [#!1000063]CSTA Confirmation Invoke ID: 898 /Ref:1000063 / event 114
2018-02-21 16:42:22.663 INFO  [#!1000063]CSTA Confirmation Invoke ID: 898 /Ref:1000063 / event 114
2018-02-21 16:42:22.663 INFO  [#!1000063]Monitor crossref   : 168
2018-02-21 16:42:22.663 INFO  [#!1000063]Call Filter        : 00008000
2018-02-21 16:42:22.663 INFO  [#!1000063]Agent Filter       : 000000fc
2018-02-21 16:42:22.663 INFO  [#!1000063]Feature Filter     : 00000090
2018-02-21 16:42:22.663 INFO  [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:42:22.663 INFO  [#!1000063]Private Filter     : 00000000
2018-02-21 16:42:22.663 INFO  [#!1000063]>[899][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:42:22.663 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:42:22.663 INFO  [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:42:22.663 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:22.663 INFO  [#!1000063]>[900][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:42:22.663 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:42:22.679 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38885[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:42:22.679 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:22.679 INFO  [#!1000063]>[901][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:42:22.679 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:42:22.694 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38884[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:42:22.694 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:22.694 INFO  [#!1000063]>[902][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:42:22.694 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:42:22.710 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38883[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:42:22.710 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:22.710 INFO  [#!1000063]>[903][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:22.710 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:23.022 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:42:23.022 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:42:23.022 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [1]
2018-02-21 16:42:23.022 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:27.936 INFO  [#!1000063]>[904][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:27.936 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:27.936 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:42:27.936 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:42:27.936 INFO  [#!1000063]>[905][UnregisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:42:27.936 WARN  [#!1000063] sending an UnRegisterTerminalRequest for 18651 because the Registration failed multiple times
2018-02-21 16:42:27.936 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [2]
2018-02-21 16:42:27.936 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:27.983 INFO  [#!1000063]<[UnregisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[code]2000[reason]Client requested unregistration through API
2018-02-21 16:42:27.983 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.006 INFO  [#!1000063]>[907][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:33.006 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:33.146 INFO  [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge[code]1
2018-02-21 16:42:33.146 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.692 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:42:33.692 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:42:33.692 INFO  [#!1000063]>[908][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:42:33.692 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:42:33.692 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:42:33.692 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.692 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:42:33.692 INFO  [#!1000063](0909)Making call on device 18651 to nr *333072
2018-02-21 16:42:33.692 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:42:33.708 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:33.708 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.708 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38920[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:33.708 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.708 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38894[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:33.708 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.708 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38891[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:33.708 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.926 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38888[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:33.926 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:33.926 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38885[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:33.926 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:38.747 INFO  [#!1000063]CSTA Confirmation Invoke ID: 909 /Ref:1000063 / event 53
2018-02-21 16:42:38.747 INFO  [#!1000063]CSTA Confirmation Invoke ID: 909 /Ref:1000063 / event 53
2018-02-21 16:42:38.747 INFO  [#!1000063]csta unv err   : 21 GENERIC_STATE_INCOMPATIBILITY
2018-02-21 16:42:38.762 INFO  [CConferenceResource::removeConferenceResource] Found phone with target ref 1000063 and [Id:-1]
2018-02-21 16:42:38.794 INFO  Flag Phone Change for Phone [1000063] at [conferenceResource.cpp:565]
2018-02-21 16:42:38.856 INFO  [#!1000063]Found new entry
2018-02-21 16:42:38.856 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:847]
2018-02-21 16:42:38.856 INFO  [#!1000063]Wait has been set (0s)
2018-02-21 16:42:38.965 INFO  [#!1000063]Wait done
2018-02-21 16:42:38.965 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:820]
2018-02-21 16:42:38.965 INFO  [#!1000063]Query device
2018-02-21 16:42:38.965 INFO  [#!1000063]Querying device (18651) with invoke ID [910]
2018-02-21 16:42:38.965 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:860]
2018-02-21 16:42:38.996 INFO  [#!1000063]CSTA Confirmation Invoke ID: 910 /Ref:1000063 / event 38
2018-02-21 16:42:38.996 INFO  [#!1000063]CSTA Confirmation Invoke ID: 910 /Ref:1000063 / event 38
2018-02-21 16:42:38.996 INFO  [#!1000063]Querying device (18651) done
2018-02-21 16:42:38.996 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:945]
2018-02-21 16:42:39.106 INFO  [#!1000063]Wait done
2018-02-21 16:42:39.106 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:810]
2018-02-21 16:42:39.121 INFO  [#!1000063]CSTA Confirmation Invoke ID: 911 /Ref:1000063 / event 114
2018-02-21 16:42:39.121 INFO  [#!1000063]CSTA Confirmation Invoke ID: 911 /Ref:1000063 / event 114
2018-02-21 16:42:39.121 INFO  [#!1000063]Monitor crossref   : 169
2018-02-21 16:42:39.121 INFO  [#!1000063]Call Filter        : 00008000
2018-02-21 16:42:39.121 INFO  [#!1000063]Agent Filter       : 000000fc
2018-02-21 16:42:39.121 INFO  [#!1000063]Feature Filter     : 00000090
2018-02-21 16:42:39.121 INFO  [#!1000063]Maintenance Filter : 000000c0
2018-02-21 16:42:39.121 INFO  [#!1000063]Private Filter     : 00000000
2018-02-21 16:42:39.121 INFO  [#!1000063]>[912][GetDeviceId][switchName]MPLAES02[extension]18651[controllableByOtherSessions]true
2018-02-21 16:42:39.121 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:990]
2018-02-21 16:42:39.121 INFO  [#!1000063]<[GetDeviceIdResponse][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:42:39.121 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:39.121 INFO  [#!1000063]>[913][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][physicalDeviceFeature][displayUpdated]false[buttonInformation]true[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][AvayaEvents][RegisterTerminalEventsFilter][unregistered]true[invertFilter]true
2018-02-21 16:42:39.121 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1004]
2018-02-21 16:42:39.137 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38882[actualMonitorFilter][physicalDeviceFeature][buttonInformation]true[displayUpdated]false[hookswitch]true[lampMode]false[ringerStatus]true[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:terminalUnregisteredEvent][ns1:unregistered]true
2018-02-21 16:42:39.137 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:39.137 INFO  [#!1000063]>[914][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[requestedMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][AvayaEvents][ToneDetectionEvents][toneDetected]false[ToneCollectionEvents][tonesRetrieved]false[MediaControlEvents][mediaStarted]true[mediaStopped]true[invertFilter]true
2018-02-21 16:42:39.137 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1017]
2018-02-21 16:42:39.152 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38881[actualMonitorFilter][voice][play]false[record]false[stop]false[suspendPlay]false[suspendRecord]false[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:toneDetection][ns1:toneDetected]false[ns1:toneCollection][ns1:tonesRetrieved]false[ns1:mediaControl][ns1:mediaStarted]true[ns1:mediaStopped]true
2018-02-21 16:42:39.152 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:39.152 INFO  [#!1000063]>[915][MonitorStart][monitorObject][deviceObject]18651:MPLAES02:0.0.0.0:0[extensions][privateData][private][AvayaEvents][CallInformationEvents][linkDown]true[linkUp]true[invertFilter]true
2018-02-21 16:42:39.152 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1030]
2018-02-21 16:42:39.168 INFO  [#!1000063]<[MonitorStartResponse][monitorCrossRefID]38880[extensions][privateData][private][ns1:AvayaEvents][ns1:invertFilter]true[ns1:callInformation][ns1:linkDown]true[ns1:linkUp]true
2018-02-21 16:42:39.168 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:39.168 INFO  [#!1000063]>[916][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:39.168 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:39.184 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:42:39.184 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:42:39.184 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [1]
2018-02-21 16:42:39.184 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:44.191 INFO  [#!1000063]>[917][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:44.191 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:44.191 INFO  [#!1000063]<[CSTAErrorCode][stateIncompatibility]invalidDeviceState
2018-02-21 16:42:44.191 ERROR [#!1000063]CSTA error [1]
2018-02-21 16:42:44.191 INFO  [#!1000063]>[918][UnregisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0
2018-02-21 16:42:44.191 WARN  [#!1000063] sending an UnRegisterTerminalRequest for 18651 because the Registration failed multiple times
2018-02-21 16:42:44.191 WARN  [#!1000063] Registration attempt failed for 18651 with csta error 1, try again later. try [2]
2018-02-21 16:42:44.191 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:44.238 INFO  [#!1000063]<[UnregisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[code]2000[reason]Client requested unregistration through API
2018-02-21 16:42:44.238 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:49.152 INFO  [#!1000063]>[919][RegisterTerminalRequest][device]18651:MPLAES02:0.0.0.0:0[loginInfo][forceLogin]true[password]1234[mediaMode]CLIENT[dependencyMode]INDEPENDENT[localMediaInfo][rtpAddress][address]10.10.16.55[port]10014[rtcpAddress][address]10.10.16.55[port]10015[codecs]g711A[codecs]g711U[encryptionList]none
2018-02-21 16:42:49.152 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1082]
2018-02-21 16:42:49.277 INFO  [#!1000063]<[RegisterTerminalResponse][device][ns1:deviceIdentifier]18651:MPLAES02:0.0.0.0:0[signalingEncryption]challenge[code]1
2018-02-21 16:42:49.277 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:50.119 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:727]
2018-02-21 16:42:50.119 INFO  [#!68]Added active Phone 1000063 to passive phone 68
2018-02-21 16:42:50.119 INFO  [#!1000063]>[920][SetHookswitchStatus][device]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnhook]true
2018-02-21 16:42:50.119 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1490]
2018-02-21 16:42:50.119 INFO  [#!1000063]<[SetHookswitchStatusResponse]
2018-02-21 16:42:50.119 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:50.119 INFO  [#!1000063]trying to make call from 18651 to *333072
2018-02-21 16:42:50.119 INFO  [#!1000063](0921)Making call on device 18651 to nr *333072
2018-02-21 16:42:50.119 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:1539]
2018-02-21 16:42:50.135 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]40693[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:50.135 INFO  Flag Phone Change for Phone [1000063] at [CTILink.cpp:2336]
2018-02-21 16:42:50.135 INFO  [#!1000063]<[HookswitchEvent][monitorCrossRefID]38920[device][deviceIdentifier]18651:MPLAES02:0.0.0.0:0[hookswitch]0000[hookswitchOnHook]false
2018-02-21 16:42:50.135 INFO  Fla
 
Well, the invalid device state messages are all to "register terminal requests". List trace ras ip-station 18651? they all seem to be for that station. Is that station's security code right? is it allowed to be a IP softphone? It must have some configuration that's different than your other DMCC stations if all you're logging over 15 minutes is just errors against that 1 DMCC station.
 
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