GRACETELINC
Vendor
Good morning,
Does anyone knows if I am able to program this switch to send my own caller ID per station basis. I have a customer that has 2 different organizations under the same Avaya Definity G3 PBX and I need to program it so I can send the correct caller ID for each organization. I already called the carrier and they gave me the control so we can send the caller ID from the PBX. The PBX is using PRI for trunking. I also verified the trunk group for the PRI and it is set up for PUBLIC and I also set up The ISDN Public settings to have an extension with len 4, extension 2054, trunk group 4, ANI xxx-xxx-xxxx, ANI length 10 digits. I also set up the extension 2054 to send caller ID. It still doesn't work. May be I am missing something. Please help.
Thank you.
Does anyone knows if I am able to program this switch to send my own caller ID per station basis. I have a customer that has 2 different organizations under the same Avaya Definity G3 PBX and I need to program it so I can send the correct caller ID for each organization. I already called the carrier and they gave me the control so we can send the caller ID from the PBX. The PBX is using PRI for trunking. I also verified the trunk group for the PRI and it is set up for PUBLIC and I also set up The ISDN Public settings to have an extension with len 4, extension 2054, trunk group 4, ANI xxx-xxx-xxxx, ANI length 10 digits. I also set up the extension 2054 to send caller ID. It still doesn't work. May be I am missing something. Please help.
Thank you.