Safecamusa
Vendor
What section in programming do I block a specific incoming number?
Thanks!
Thanks!
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avaya definity g3 question call blocking 1
- Thread starter Safecamusa
- Start date
- Status
Safecamusa,
I am currently blocking numbers via my incoming vectors. The first statement in my main vector is: goto vector ## if ani = ##########. Then, in the vector I'm sending the call to, the only statement in it is "disconnect". It definately works. The only drawback is if you need to block several numbers. It can start clogging up your main vector. Hope this helps you.
I am currently blocking numbers via my incoming vectors. The first statement in my main vector is: goto vector ## if ani = ##########. Then, in the vector I'm sending the call to, the only statement in it is "disconnect". It definately works. The only drawback is if you need to block several numbers. It can start clogging up your main vector. Hope this helps you.
- Thread starter
- #3
AvayaTier3
Technical User
Many more numbers can be block using vector routing table
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
Code:
display system-parameters customer-options Page 5 of 8
CALL CENTER OPTIONAL FEATURES
Call Center Release: 9.1
EAS-PHD? n Vectoring (ANI/II-Digits Routing)? y
Forced ACD Calls? n Vectoring (G3V4 Advanced Routing)? y
Least Occupied Agent? n Vectoring (CINFO)? y
--------------------------------------------------------------------------------
change vector 3 Page 1 of 3
CALL VECTOR
Number: 3 Name: Reg Admin
Multimedia? n Lock? n
Basic? y EAS? n G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
01 goto step 5 if ani = 3126402552
02 announcement 1818
03 route-to number 8001 with cov n if unconditionally
04 stop
05 05 disconnect after announcement none
--------------------------------------------------------------------------------
Up to 100 entries in each of vrt tables 1 to 10
Enter number between 1-10, or next
Or press CANCEL to cancel the command
Command: add vrt
--------------------------------------------------------------------------------
add vrt 1 Page 1 of 3
VECTOR ROUTING TABLE
Number: 1 Name: block call from Sort? n
1: 3126402552 17:
--------------------------------------------------------------------------------
change vector 5 Page 1 of 3
CALL VECTOR
Number: 5 Name: block
Multimedia? n Lock? n
Basic? y EAS? n G3V4 Enhanced? y ANI/II-Digits? y ASAI Routing? n
Prompting? y LAI? n G3V4 Adv Route? y CINFO? y BSR? y Holidays? y
01 goto step 5 if ani in table 1
02 announcement 1818
03 route-to number 8001 with cov n if unconditionally
04 stop
05 05 disconnect after announcement none
--------------------------------------------------------------------------------
change vrt 1 Page 1 of 3
VECTOR ROUTING TABLE
Number: 1 Name: block call from Sort? n
1: 3126402552 17:
2: 18:
3: 19:
4: 20:
5: 21:
6: 22:
7: 23:
8: 24:
9: 25:
10: 26:
11: 27:
12: 28:
13: 29:
14: 30:
15: 31:
16: 32:
change vrt 1 Page 2 of 3
VECTOR ROUTING TABLE
33: 50:
34: 51:
35: 52:
36: 53:
37: 54:
38: 55:
39: 56:
40: 57:
41: 58:
42: 59:
43: 60:
44: 61:
45: 62:
46: 63:
47: 64:
48: 65:
49: 66:
change vrt 1 Page 3 of 3
VECTOR ROUTING TABLE
67: 84:
68: 85:
69: 86:
70: 87:
71: 88:
72: 89:
73: 90:
74: 91:
75: 92:
76: 93:
77: 94:
78: 95:
79: 96:
80: 97:
81: 98:
82: 99:
83: 100:A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
- Thread starter
- #5
Safecamusa
Vendor
ok maybe I should re-phrase that.......how do I block an incoming number to a DID (Thru a PRI). On a Definity BCS system.
Sorry!
Sorry!
-
1
- #6
AvayaTier3
Technical User
This works for Definity and Communication Manager all version with callerID pri trunks.
In the example the DID is for a vdn with the DID station and if not blocking the number in the vector route table, the call will go to station 8001. If the number is in the vector route table the call will route to an announcement. The DID is a vdn that routes to vector 3.
ani works only if the call is incoming on a pri trunk with callerID
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
In the example the DID is for a vdn with the DID station and if not blocking the number in the vector route table, the call will go to station 8001. If the number is in the vector route table the call will route to an announcement. The DID is a vdn that routes to vector 3.
ani works only if the call is incoming on a pri trunk with callerID
A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"
bsh
40 years Bell, AT&T, Lucent, Avaya
Tier 3 for 30 years and counting
[URL unfurl="true"]http://bshtele.com[/url]
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