Hello All,
Avaya CS1K release 7.5 system integrated with IP Office using SIP protocol. IP Office to CS1K calls working well, but CS1K to IP office calls not working. CS1K D channel traces the call disconnect cause "NTWK TEMP FAIL". Both sites using firewall Sonicwall. Networking engineer said CS1K to IP Office calls not reaching to CS1K location firewall. Troubleshooting IP Office system moved to CS1K location connect same LAN and same range IP addresses, both side calls are working well. Kindly help to resolve the NTWK TEMP FAIL or to find the reason for the call disconnection.
Kindly find the following CS1K to IP Office SIP call trace.
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: This is Outgoing Message
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012Message: Outgoing method INVITE(0) chid: 203 Called num: 800 Far End Signaling IP: 172.22.13.241:5060 Transport:UDP CSeq: 1 INVITE #012From: "Bala"<sip:711;phone-context=cdp.udp@deltasip.com;user=phone>
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012To: <sip:800;phone-context=cdp.udp@deltasip.com;user=phone> #012User-Agent: Nortel CS1000 SIP GW release_7.0 version_ssLinux-7.50.17
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012Media Info: 172.25.13.33 Codecs: G711 A-Law(8) G711 U-Law(0) G729(18) G723(4) Dynamic(101) Dynamic(111) Payload: 20 ms Media State: SIPNPM_MEDIA_SENDRECV #012
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: This is Incoming Message
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012Message: Incoming response 100 Trying chid: 203 Called num: 800 Far End Signaling IP: 172.22.13.241:5060 Transport:UDP #012From: "Bala"<sip:711;phone-context=cdp.udp@deltasip.com;user=phone>
Dec 22 15:21:04 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012To: <sip:800;phone-context=cdp.udp@deltasip.com;user=phone> #012
Dec 22 15:21:05 deltass0 vtrk: (INFO) tAMLFE: amlfeAmlLinkRespose: Received init response message for AML link -1 1 (NotAvail)
Dec 22 15:21:05 deltass0 vtrk: (INFO) tAMLFE: amlfeAmlLinkRespose: Received init response message for AML link -1 1 (NotAvail)
Dec 22 15:21:10 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: This is Incoming Message
Dec 22 15:21:10 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012Message: Incoming response 408 Request Timeout chid: 203 Called num: 800 Far End Signaling IP: 172.22.13.241:5060 Transport:UDP CSeq: 1 INVITE #012From: "Bala"<sip:711;phone-context=cdp.udp@deltasip.com;user=phone>
Dec 22 15:21:10 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012To: <sip:800;phone-context=cdp.udp@deltasip.com;user=phone> #012
Dec 22 15:21:10 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: This is Outgoing Message
Dec 22 15:21:10 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012Message: Outgoing method ACK(1) chid: 203 Called num: 800 Far End Signaling IP: 172.22.13.241:5060 Transport:UDP CSeq: 1 ACK #012From: "Bala"<sip:711;phone-context=cdp.udp@deltasip.com;user=phone>
Dec 22 15:21:10 deltass0 vtrk: (INFO) tSSG: SIPCallTrace: #012To: <sip:800;phone-context=cdp.udp@deltasip.com;user=phone> #012User-Agent: Nortel CS1000 SIP GW release_7.0 version_ssLinux-7.50.17 #012
