Avaya CMS Removable Storage Formatting Issues

[CChambleeJr]

I hope this is not too far off-topic, since there is no category for the Avaya CMS.

I have an Avaya Call Management System that runs on Solaris 10 8/11 s10x_u10wos_17b X86. I have been trying to prepare a USB storage device on the system so that I can backup my CMS data. I have tried several different devices, including SanDisk Cruzer 4G stick, SanDisk Cruzer Ultra 16G stick, Gorilla Drive 32G stick, and a Seagate 500G SATA in a USB external enclosure, all unsuccessfully. The system recognizes all of the devices, and I can create UNIX partitions on all of them using FDISK. But when I try to create the file system using the newfs command, I get the error:

"Can not determine partition size: Invalid argument"

Here's the steps I have performed, in detail...

1. # rmformat -l
Looking for devices...
1. Logical Node: /dev/rdsk/c1t4d0p0
Physical Node: /pci@0,0/pci108e,4849@1f,2/cdrom@4,0
Connected Device: TEAC DV-W28SS-V 1.0B
Device Type: DVD Reader/Writer
2. Logical Node: /dev/rdsk/c3t0d0p0
Physical Node: /pci@0,0/pci108e,4849@1d,7/storage@5/disk@0,0
Connected Device: ST950042 0AS 0002
Device Type: Removable

# fdisk /dev/rdsk/c3t0d0p0
Total disk size is 60801 cylinders
Total disk size is 60801 cylinders
Cylinder size is 16065 (512 byte) blocks

Cylinders
Partition Status Type Start End Length %
========= ====== ============ ===== === ====== ===
1 UNIX System 1 60800 60800 100

SELECT ONE OF THE FOLLOWING:
1. Create a partition
2. Specify the active partition
3. Delete a partition
4. Change between Solaris and Solaris2 Partition IDs
5. Exit (update disk configuration and exit)
6. Cancel (exit without updating disk configuration) Enter Selection: 5


# newfs /dev/rdsk/c3t0d0p0
newfs: construct a new file system /dev/rdsk/c3t0d0p0: (y/n)? y
Can not determine partition size: Invalid argument

# uname -a
SunOS 1243FMK02W 5.10 Generic_147441-13 i86pc i386 i86pc

# cat /etc/release
Oracle Solaris 10 8/11 s10x_u10wos_17b X86
Copyright (c) 1983, 2011, Oracle and/or its affiliates. All rights reserved.

Can anyone tell me what I'm doing wrong?

===
Chuck Chamblee
ACSS (CM) | CTP | A+ ce | Security+ ce

 

[europe]

I have had issues with this now and then as well.
What ypou should do is determine the CMS release you have.
Get the right Software Installation, Maintenance and Troubleshooting manual from the support web site.

BEWARE... there are major changes between CMS R16, 16.2, 16.3 and 16.4

Follow the manual and it will work

I allways go for Kingston btw

Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe

 

[europe]

Let me know if this helped... there are other work arounds (sftp od scp) but we need email contact for that

Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe

 

[CChambleeJr]

This actually doesn't have anything to do with the Avaya CMS software. Formatting a USB storage device is simply an OS task. I have tried with an assortment of USB devices, including:

SanDisk Cruzer 4G
SanDisk Cruzer 16G
GorillaDrive 16G
WD Passport 1T
Seagate Momentus 500G SATA (in USB enclosure)

The OS recognizes all of the above media correctly. I can FDISK as UNIX partition with no problems. Problem is always with running NEWFS on the devices. I get the same error regardless.


===
Chuck Chamblee
ACSS (CM) | CTP | A+ ce | Security+ ce

 

[europe]

I know but the right SIMT CMS doc will give you the right procedure.
If that one fails we will hav a look from there



Please let me know if the information that was provided is helpfull.
Edwin Plat
A.K.A. Europe