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Avaya CM Transfer popup window

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TN94z

Technical User
Apr 15, 2010
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On the Avaya CM 8.1, when you are on a call and hit transfer, you get the select a destination popup window. Is there any way to get rid of that window? I have looked through the phone settings on the set and in CM but see nothing. We can get rid of the incoming call alert popup. Is there a setting the 46xx file that I can change?
 
What model of phone/client and what protocol (SIP/H.323)?
 
You can't really get rid of the window, but if you set ENABLE_BLIND_TRANSFER 0 in the 46xxsettings.txt file then the "now" button becomes "complete" and the experience is a little more like the traditional sets.
 
Ok, that is what I was afraid of. We were just curious because we got rid of the incoming alert popup, but with the transfer telling the user to dial their destination, I did not think this would be an option. Thanks
 
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