Avaya CM <> Adtran 908e gen3 - no caller's name

[VelSem]

Hello!
I'm new here, and I joined with the purpose of finding clever individuals who can assist us with the problem we're facing. The issue involves the incomplete transmission of Caller ID from Avaya CM through Adtran (acting as a SIP-to-PRI gateway) to the in-cloud PBX server. It appears that Avaya CM is sending the names, but they are not being included as part of the 'Calling party' information.

Adtran - Debug ISDN l2-formatted/cc-messages:

10:04:53.323 ISDN.L2_FMT PRI 1 R Sapi:00 C/R:C Tei:00 INFO Ns:79 Nr:63 P:0
10:04:53.323 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:020D
10:04:53.323 ISDN.L2_FMT PRI 1 M - 05 SETUP
10:04:53.323 ISDN.L2_FMT PRI 1 IE - 04 BEARER CAPABILITY Len=3
10:04:53.323 ISDN.L2_FMT PRI 1 90 Xfer Cap.:3.1 kHz AUDIO
10:04:53.323 ISDN.L2_FMT PRI 1 90 Xfer Rate:64k
10:04:53.323 ISDN.L2_FMT PRI 1 A2 Layer 1:G.711 U-Law
10:04:53.323 ISDN.L2_FMT PRI 1 IE - 18 CHANNEL ID Len=3
10:04:53.324 ISDN.L2_FMT PRI 1 A1 Primary Rate
10:04:53.324 ISDN.L2_FMT PRI 1 Intfc ID:IMPLICIT
10:04:53.324 ISDN.L2_FMT PRI 1 Pref/ExclREFERRED
10:04:53.324 ISDN.L2_FMT PRI 1 D-Chan Indicated:NO
10:04:53.324 ISDN.L2_FMT PRI 1 Chan. Sel:FOLLOWS
10:04:53.324 ISDN.L2_FMT PRI 1 83 Numb/Map:NUMBER
10:04:53.324 ISDN.L2_FMT PRI 1 95 Channel:21
10:04:53.324 ISDN.L2_FMT PRI 1 IE - 1E PROGRESS INDICATOR Len=2
10:04:53.325 ISDN.L2_FMT PRI 1 81 Location:LPN
10:04:53.325 ISDN.L2_FMT PRI 1 83 Description:ORIG. NOT ISDN
10:04:53.325 ISDN.L2_FMT PRI 1 IE - 6C CALLING PARTY # Len=6
10:04:53.325 ISDN.L2_FMT PRI 1 21 Numb. Type:NATIONAL
10:04:53.325 ISDN.L2_FMT PRI 1 Numb. Plan:E.164
10:04:53.325 ISDN.L2_FMT PRI 1 80 Presentation:ALLOWED
10:04:53.325 ISDN.L2_FMT PRI 1 Screening:USER PROVIDED
10:04:53.325 ISDN.L2_FMT PRI 1 Ph.# 7409
10:04:53.325 ISDN.L2_FMT PRI 1 IE - 70 CALLED PARTY # Len=5
10:04:53.326 ISDN.L2_FMT PRI 1 A1 Numb. Type:NATIONAL
10:04:53.326 ISDN.L2_FMT PRI 1 Numb. Plan:E.164
10:04:53.326 ISDN.L2_FMT PRI 1 Ph.# 8020
10:04:53.326 ISDN.L2_FMT PRI 1 IE - 96 SHIFT - CODESET 6 Len=0
10:04:53.326 ISDN.L2_FMT PRI 1 IE - 28 DISPLAY Len=15
10:04:53.326 ISDN.L2_FMT PRI 1 (EN) Test Name
10:04:53.326 ISDN.CC_MSG PRI 1 CC>>Host: 02 0005 SETUP_IND
10:04:53.327 ISDN.CC_MSG PRI 1 Host>>CC: 00 0005 CALL_PROCEEDING_REQ
10:04:53.327 ISDN.L2_FMT PRI 1 ==============================================
10:04:53.327 ISDN.L2_FMT PRI 1 T Sapi:00 C/R:R Tei:00 INFO Ns:63 Nr:80 P:0
10:04:53.328 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:820D
10:04:53.328 ISDN.L2_FMT PRI 1 M - 02 CALL_PROC
10:04:53.328 ISDN.L2_FMT PRI 1 IE - 18 CHANNEL ID Len=3
10:04:53.328 ISDN.L2_FMT PRI 1 A9 Primary Rate
10:04:53.328 ISDN.L2_FMT PRI 1 Intfc ID:IMPLICIT
10:04:53.328 ISDN.L2_FMT PRI 1 Pref/Excl:EXCLUSIVE
10:04:53.328 ISDN.L2_FMT PRI 1 D-Chan Indicated:NO
10:04:53.328 ISDN.L2_FMT PRI 1 Chan. Sel:FOLLOWS
10:04:53.328 ISDN.L2_FMT PRI 1 83 Numb/Map:NUMBER
10:04:53.329 ISDN.L2_FMT PRI 1 95 Channel:21
10:04:53.436 ISDN.L2_FMT PRI 1 ==============================================
10:04:53.436 ISDN.L2_FMT PRI 1 T Sapi:00 C/R:R Tei:00 INFO Ns:64 Nr:80 P:0
10:04:53.436 ISDN.L2_FMT PRI 1 Prot:08 CRL:2 CRV:820D
10:04:53.436 ISDN.L2_FMT PRI 1 M - 07 CONNECT




Adtran config:

interface pri 1
description pri 1
role user
isdn name-delivery
calling-party name-facility-timeout 5
connect t1 0/4 tdm-group 1
no shutdown

interface t1 0/4
description ToHotel
tdm-group 1 timeslots 1-24 speed 64
no shutdown

+++
Avaya CM config:

trunk-group
group type: isdn
cdr reports: y
direction: two-way
outgoing display? n
carrier medium: pri/bri
dial access: n
service type: tie
auth code: n

codeset to send display: 6
max message size to send 260
codeset to send national IEs: 6
supplementary service protocol: g
digit handling : enbloc/enbloc
connect reliable when call leaves isdn: n
delay call setup when accessed via igar: n
XOIP treatment : auto
Administer Timers: n


DS1 circuit pack:

line coding b8zs
signaling mode: isdn-pri
connect: pbx
interface: network
interface companding: mulaw
protocol version : b
country protocol: 1