Avaya Cloud

[Guillazyd]

Greetings Everyone

does anyone use avaya cloud solution?

how it works? Is this good? is migration doing well?

Avaya's position on the Cloud interface does not seem clear (end of agreement with Telagility and change for RingCentral with their interface) Thanks for your feedback

 

[gwebster]

An existing J100 that gets reused with ACO is considered a “BYOD” device. You associate it to an ACO user by adding the MAC address on the ACO Admin portal. You then do a clear of the phone, let it reboot and go to DES, enter an 8 digit Enrollment Code, and the phone gets redirected to the ACO server where it loads the required software/config parameters, and finally logs in to the extension.

 

[JazzWizzard]

@ teletechman: look into Microsoft Teams. Many businesses are switching to it. It's short on features right now, but MS bought Metaswitch, so Teams will become a proper PBX eventually. Cisco/Avaya/Ring/Mitel should be worried, honestly.

Deploying Teams is more involded than ACO, so that's something you can make money on.

The cloud is changing the game, so we have to adapt.