Avaya - Change/update speedials. Unable to figure how

[KenanR]

RESOLVED. Thank everyone for refreshing my memory. I gained a whole new system created by other in Europe after the creator moved on without leaving much documented.

I learned today that in addition to CHARGE ARS DIGIT CONVERSION TABLES, there is also an AAR DIGIT CONVERSION TABLE.

Thanks you all.



Good day. Uncertain on how to update speed dials on a system that another user set up and is no longer available.

This location, dials 2 + the 5 digit internal store number. Dial 233610, and the system converts it to that stores phone number.

I looked in the system, and can't figure out where this is programmed so I can update. 2 is not a feature code, I looked at speed dials, and conversation tables and coming up empty.

Thank you for any suggestions/help.

11:46:05 TRACE STARTED 02/19/2020 CM Release String cold-03.0.141.0-23383
11:46:16 active station 5014 cid 0x259a
11:46:16 G711A ssff ps:20
rgn:1 [10.209.69.32]:2928
rgn:1 [10.152.63.241]:2788
11:46:16 dial 233610 route:UDP|ARS
11:46:16 term trunk-group 10 cid 0x259a
11:46:16 dial 233610 route:UDP|ARS
11:46:16 route-pattern 11 preference 1 location 1 cid 0x259a
11:46:16 seize trunk-group 10 member 8 cid 0x259a
11:46:16 Setup digits 004923619793433

 

[DAVIDPAYNE]

Check uniform-dialplan tables.

 

[DAVIDPAYNE]

Sorry, Also look at route-pattern 11.
Post those config's if you dont find the answer.

 

[AvayaTier3]

Command: list uniform-dialplan
Command: list aar analysis
Command: list route-pattern

A great teacher, does not provide answers, but methods to teach others "How and where to find the answers"

bsh

45 years Bell, AT&T, Lucent, Avaya
Tier 3 for 35 years and counting
[URL unfurl="true"]http://bshtele.com[/url]