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Avaya CCR

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DaniWG

DaniWG

Technical User
Apr 22, 2017
141
JO
Hello ..

In IPO CCR, in the monitor tables, is there a way to reset statistics values.
also, is there a reports can be generated to show which times the agent is press busy not available in details?

Thanks

 
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can you tell me how they can do it ?
 
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Not out of the top of my head...

It's in the user manual..
 
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